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Academic Affairs Department
The Academic Affairs Department is the central point for coordinating teaching and assessment for all programmes in the IMU. To support teaching learning activities in order to ensure effective delivery of the IMU curriculum in line with the eight outcomes contributing to the realisation of the IMU vision.
    Some of the main functions are:
  • Coordination and facilitation of the University' s academic administration.
  • Administration of the University's examination.
  • Approval of new programmes by Ministry of Education & accreditation of existing courses by National Accreditation Board.
  • Liaision with Visiting Lecturers/Guest Lecturers/External Examiners/Hospital Consultants, etc for teaching activities.


Admission Office
    The Admission unit is to:
  • Admit qualified applicants into the IMU undergraduate and postgraduate programmes in accordance to the IMU admission procedures.
  • Arrange student interviews.
  • Counsel on admission.


Centre for Medical Education (CtME)
The CtME, formerly called Medical Education & Research Unit (MERU), was renamed to reflect the central role it plays in all educational activities in the International Medical University. It is currently run by Faculty members helped by full-time corporate staff, and plays an active role in the planning, development and implementation of new teaching-learning strategies to complement the programmes offered by IMU, in addition to providing leadership in the effective use of innovative education technology. It is also involved in planning and organising Faculty Development programmes, innovations in the delivery of the medical , pharmacy and nursing curricula (web-based educational material to enhance self-directed learning). It has sole responsibility for course and Faculty evaluations, the findings of which are fed back to the respective Curriculum & Examination Committees. Monitoring of the education environment through the IMU-REEM (Ready Education Environment Measure) is a regular feature for which CtME is responsible. As the nucleus for Medical Education research, it champions the research done by the four medical education research groups (MERGs) under four main categories : Student, Teacher, Curriculum, Assessment . All these activities ensure that quality teaching is provided to the students in an optimal learning environment, in keeping with the mission of the IMU.

The planning and conduct of the bi-annual external audit in the form of the PEAC (Professional & Education Advisory Committee) is also the responsibility of the CtME which acts as the Secretariat.

    The CtME is to:
  • Develop, oversee and evaluate the effectiveness of new teaching-learning strategies at IMU including curriculum development, delivery and assessment.
  • Plan and organise Faculty Development programmes for new and existing IMU Faculty.
  • Plan and conduct research on medical education and related subjects.
  • Receive, analyse and evaluate student performance, including examination results.
  • Receive, analyse and evaluate feedback on academic programme from students, staff, external examiners and evaluators.
  • Make recommendations to Medical Curriculum and Examinations Committee (MCEC).
  • Plan and conduct teaching activities (Short courses degree programmes) relating to medical education.


Finance Office
    The University Finance Office is responsible for:
  • processing
  • monitoring and
  • reporting of

    • all financial transactions of IMU Education Sdn Bhd incorporating best practices and good governance.

We focus on good customer service and it is our goal to provide high quality services to our students, their parents or sponsoring bodies, budget holders and their staff, other employees, vendors and potential students/parents/sponsoring bodies.

Services provided include :
    Students:
  • Financial matters pertaining to student activities in and out of campus (for eg : tuition and other fees, car parking, library fines, hostels, student community and social services, etc)
  • Issuing student refunds
  • Processing and issuing subsistence to sponsored students

    Parents/Sponsoring bodies:
  • Providing student account balance information
  • Responding to inquiries about tuition and other fees
  • Processing payments

    Budget holders and staff:
  • Advising and explaining on accounting and budget guidelines, policies and procedures
  • Organise and hold annual budget briefing, workshops and budget announcements
  • Processing payments

    Shareholders/Governance Committees:
  • Issuing timely and accurate financial reports
  • Ensure compliance to statutory and other requirements


Marketing & Communications Department
The Department makes a strategic contribution by ensuring that it offers quality services to internal and external customers.

    The services provided by the Marketing & Communications Department aims to :
  • Promote and strengthen the University's brand and reputation
  • Support and promote positive communications and mutually beneficial engagement with external stakeholders
  • Support events and activities aimed at building closer relationships with customers

 

    Our priorities:
  • Provide quality services for our customers in terms of handling enquiries on the university and all our programmes
  • Recruit high quality students
  • Produce effective brochures and other marketing materials
  • Conduct promotional activities in schools, colleges, universities and other relevant organisations
  • Enhance media relations and achieve high brand awareness
  • Promote the achievements of the IMU, especially the 15th Anniversary celebrations this year
  • Develop closer relationship with the community through our Corporate Social Responsibilty programme
  • Provide internal and external communications and publications
  • Manage a well-maintained website






    • Student Affairs Department
    The Student Affairs Department of IMU encourages and supports the student body in the non-academic aspects of their personal development while in IMU. These aspects are vital to their education towards becoming a competent, and efficient professional, as well as functioning as an effective member of a cohesive team. Issues relating to organisational and leadership skills, people and inter-personal relations, communication skills, developing into caring individuals, as well as community related activities are emphasised. To ensure that these objectives are achieved, financial, administrative and infrastructural supports are given to student clubs, societies as well as the Students Representative Council. Financial support is also provided for students to present their research findings at local and international conferences in line with the IMUs emphasis on evidence-based medicine. Students are also supported to be involved in activities relating to emergency relief in Malaysia and other parts of the world to reflect an important objective of nurturing caring individuals.

    The department also administers the IMU Scholarships. Other financial assistance provided to our student body include participation in inter-university co-curriculum activities, rental of sports facilities, facilitating hostel accommodation as well as counseling services for students.


    Quality Improvement Unit (QIU)
    The Quality Improvement Unit (QIU) was formed to strengthen both the quality aspects in education as well as the corporate day-to-day operations.

    The unit answers to the Quality Improvement Committee (QIC) which meets every two months to discuss the issues regarding the quality activities within the university. QIU implements the policies and directions issued by the QIC.


    QIU has developed a quality framework for the four IMU core activities under Teaching, Research, Healthcare Services and Administrative core areas.
  • Teaching Core Area
    The Teaching Core Area is led by Prof Victor Lim. It focuses on the quality initiatives under the teaching and learning activities in the university. A number of studies on these have been and are being carried out under this core area. Interventions were introduced to improve the initial situation and results are always measured to ensure that the interventions introduced are effective.

    Apart from the regular studies, there are two advisory bodies that continuously monitor the progress of academic programmes, ensuring their integrity and deliverables so that they are consistent with the curricular philosophy of our curriculum and their outcomes.

    The Academic Council (AC) acts as a consultative body on the medical programme of the IMU and make recommendations on admissions, curriculum, delivery, assessment, faculty appointments and faculty development.

    The IMU also has the Professional Education Advisory Committee (PEAC) to provide advice and guidance on issues related to quality for all undergraduate and postgraduate programmes as well as continuing professional development (CPD) programmes.

    The Teaching Core Area also imposes quality objectives that look at outcome measures at various issues such as Quality of Students Admitted, Student Attrition, Course/Posting Evaluation, Faculty Evaluation, English Proficiency, PMS Evaluation and Alumni Tracking
  • Research Core Area
    As part of Total Quality Management (TQM), the research programme at the IMU is subjected to regular review through an agreed performance measurement system or quality improvement system (QIS). The QIS has, among other requirements, a set of quality indicators to provide the framework for monitoring and assessing research activities for continual improvement.

    The individual benchmark for each quality indicator (QI) is based on the performance levels of similar national medical universities where the database is available and reliable. If comparable data is not available or reliable, other institutional indicators or recent performance of the IMU serves as the benchmark, with implicit expectation for improvement.

    The Research Core Area is lead by Prof Mak Joon Wah, Dean of Postgraduate Studies and Research.
  • Healthcare Services Core Area
    Under the healthcare services, YBhg Prof Dato' Dr (Mrs) ST Kew is paving the way for the IMU staff and students to do collaborative quality projects with the Ministry of Health hospitals and clinics. The Seremban Clinical School was also looking at the possibility of including QA in the selective / elective to be carried out by the students.

    In addition to this, the Healthcare Services Core Area also does quality projects internally. Quality projects that were carried out under this core area were Effective Handwashing and Needlestick Injuries.
  • Administrative Core Area
    Quality activities under the Marketing & Communications, Student Affairs, Admissions, Administration, Finance, ICT, Academic Affairs, Human Resource and Library are placed under the Administrative Core Area, led by Ms Christy Chiu. The administrative aspects of other quality initiatives such as teaching facilities like Medical Museum, Clinical Skills Unit and Multi-Disciplinary Labs also fall under this core area.

    Types of quality initiatives carried off under this core area are Student Satisfaction Survey, Employee Satisfaction Survey, Suppliers' Evaluation, Departmental Survey, Lunch Talks and the ISO 9001:2000 Quality Management System.