Careers at IMU

Delivering the future of better healthcare

Corporate Vacancy

The International Medical University (IMU) in Malaysia was established 29 years ago in line with the Malaysian government objective of making the country a leading centre of educational excellence in the region and providing more Malaysian students the opportunity to achieve their aspiration to become doctors, pharmacists and nurses.

Interested applicants are welcomed to apply via e-mail to [email protected] along with their complete CV as attachment, e-mail address, contact number and names & contact details of three referees. Kindly indicate this reference number : Ref. No: FWJA0012016 in the cover letter subject column.

Salary scales would be competitive and commensurate with qualifications and experience. We thank all candidates for their expressed interest, however, only those who are shortlisted for an interview will be notified.

Assistant Manager, Facilities Management & Administration

Job Responsibilities

  • Facilities management, Operations, Preventive & Breakdown Maintenance, Repairs, Vendor and Contractor management.
  • Asset Management, Renovation, Upgrading and Project management.
  • Vendors and Service providers management (SOW, PO, Invoice, Performance, Penalty).
  • Physical arrangement and events set up.
  • Administration of Bukit Jalil and Aurora Office, office furniture & equipment.
  • Vehicle Fleet management.
  • Hostels and Tenancies.
  • MOHE, Accreditation Authorities, OSH and ISO standards, implementation and audit.
  • Regulations and standards of UBBL, DBKL, JKKP, ST, TNB and related authorities, liaison, approvals, audit and implementation.
  • Represents FMA in Property, Projects and related Committees as enabler and subject matter advisor.

Job Requirements

  • Facilities management, Operations, Preventive & Breakdown Maintenance, Repairs, Vendor and Contractor management.
  • Asset Management, Renovation, Upgrading and Project management.
  • Vendors and Service providers management (SOW, PO, Invoice, Performance, Penalty).
  • Physical arrangement and events set up.
  • Administration of Bukit Jalil and Aurora Office, office furniture & equipment.
  • Vehicle Fleet management.
  • Hostels and Tenancies.
  • MOHE, Accreditation Authorities, OSH and ISO standards, implementation and audit.
  • Regulations and standards of UBBL, DBKL, JKKP, ST, TNB and related authorities, liaison, approvals, audit and implementation.
  • Represents FMA in Property, Projects and related Committees as enabler and subject matter advisor.

Apply for this Position

Assistant Manager, Finance Operations

Job Responsibilities

Operations

  • Provide overall management and leadership of finance operations in education and healthcare services, with portfolio of roles within the accounts receivables, accounts payables, closing & reconciliation, cash management & treasury, systems and process improvement.
  • Liaison with external parties including students/patients and internal departments on operations matters and be able to problem solve and make decisions to resolve operational issues.
  • Ensure smooth running of Asset and Inventory Management.
  • Cash Management – execute and improve cash management exercises for finance operations.
  • Treasury Management – management of company and group cash flows and perform regular cash flows forecasts and projections for management purpose.

Closing, Reconciliation and Operations Reporting

  • Management and supervision of transaction close process, reconciliation and adjustments, outcome of which produces timely and accurate reports, supporting schedules and statistical data for management reporting and analysis.
  • Produce, analyze and make presentations to Management on a monthly basis.
  • Produce, analyze and make presentations for special purpose requests e.g. due diligence, internal and external audit exercises.
  • Facilitate internal/external audit exercises and tax.

Operating Procedures, Policies and Internal Controls

  • Development and preparation of Finance Policies, Operational Guidelines, Manuals and Procedures to facilitate best practices processes within and/or outside of finance, to enhance governance and internal controls within finance operations and processes and achievement of finance department KPIs.

Systems, Processes and Continuous Improvements

  • Systems, Process Management and Improvements – ensure proper running of systems, processes and perform continuous improvements on systems and processes to enhance efficiency for finance.
  • Provide ideas, lead or facilitate automation of processes within finance operations.

General

  • Staff supervision, target/KPI setting and performance management.
  • Drive high performance in staff within finance operations team.

Job Requirements

  • Minimum a Degree in Accounting or equivalent with professional membership in MIA and/or CPA / CA / ACCA / CIMA.  8 – 15 years of finance operations experience with at least 5 – 8 years holding at least an assistant managerial position.
  • 3 years working experience as an external auditors with the Big Four accounting firms will be an advantage.
  • Experienced in systems management and process improvement initiatives.
  • Excellent command of English language – both written and oral is a required competency for this position.
  • Strong technical knowledge in accounting and finance operations and with excellent grasp of governance and internal controls requirements.
  • Problem solving & decision making capabilities are a must have.
  • Exhibit good critical thinking skills and have good ability to connect the dots.
  • Possess know-how in business process improvement and is able to drive automation of finance processes.
  • Outstanding planning and organizational skills.
  • Outstanding computer applications skills

Apply for this Position

Business Application Developer

Job Responsibilities

  • Involve on the end to end application/software development, including design, implementation, testing and deployment
  • Responsible and deliver end to end for programs or products across multiple channels such as web, mobile, desktop, etc.
  • Collaborate and work closely with project stakeholders to understand requirements generated by business strategies and operational requirements
  • Assist in preparation of technical documentation of project requirements and plan
  • Develop web application and data analysis tool for internal application and process automation.
  • Technical support to resolve day-to-day application support issues when required
  • Implement and assist in proof of concepts of new technologies
  • Involve in integration activities across numerous systems within and outside the organization
  • Ensuring adherence and compliant of defined policies and guidelines
  • Any additional/ad-hoc task as assigned by immediate superior

Job Requirements

  • Bachelor degree in Computer Science or Engineering, Information Services required
  • Minimum of 5 years of hands-on-experience experience in system analysis, software development and implementation experience
  • Exposure and knowledge on systems technologies such as C#, ASP.Net,.Net platform, JavaScript, PHP and MySQL and web development
  • Experience in implementation using Microsoft PowerBI, SharePoint Online etc will be an added advantage
  • Able to grasp complex business processes and to inter-relate these relationship and processes.
  • Interact effectively and professionally with individuals at all levels, both internal and external
  • Able to independently manage multiple concurrent projects from planning and project execution phase.
  • Able to work with vendors on project roll-out and manage the project well
  • Good people management skills
  • Good technical knowledge in programming and system logic

Apply for this Position

Business Operations Lead

Job Brief

This position is attached to IMU Institute of Research, Development, and Innovation (IRDI) and is responsible to intensify strategic partnerships between university and industry players through different modes of business collaboration as well as contribute expertise, take a lead and initiate in promoting, marketing and sales of IMU’s research products, services, consultancy and training packages.

Job Responsibilities

General Management

  • Manage and participate in the development and implementation of goals, policies, and priorities of department and institution.
  • Manage and lead activities together with team related to sales and marketing.
  • Coordinate business engagement activities between IMU and industry, including organising/initiating visits, business discussions, meeting, business linkage.
  • Establish linkages with relevant regulatory bodies for product approval and registration.
  • Present sales, revenue and expense reports and realistic forecasts to management team regularly.

Business Development

  • Develop and implement business, marketing and promotional plans for services, consultancy, contract research and any business events.
  • Track and manage monthly sales reports and update the management regularly.
  • Manage business timeline, project progress, business activities and all clients.
  • Identify emerging markets and market shifts while understanding new products (or services) and competition.

Sales & Marketing

  • Assist in the preparation of sales materials, marketing information and when appropriate in the presentation of said materials.
  • Build and promote strong, long lasting customer relationships by partnering with the customers and to understand their needs.
  • Engage potential clients and trainers to conduct training courses.
  • Engage and explore any potential business and opportunity.
  • Manage the pursuit of new social media platforms for additional event coverage.
  • Initiate and contact prospective user groups and individuals to initiate the sales effort.

Others

  • Effectively communicate any problems/issues and proposed solutions to management/supervisor.
  • Communicate effectively and promptly with staff intra/inter-department and engagement with clients.
  • Coordinate and manage consultancy, contract research and collaborative research.

Job Requirements

  • Candidate must possess at least a Bachelor’s Degree in Business Management/Marketing/Finance or Degree in relevant field.
  • At least 5 years of working experience in the related field is required for this position.
  • Computer skills (Must be familiar with Microsoft Office and Other Applications will be added advantage).
  • Producing report for tracking and satisfaction level from customer.
  • Independent and pro-active.
  • Good working attitude.
  • Good communication skills.
  • Problem solver e.g., able to be firm with colleagues if results are not delivered on time.

Apply for this Position

Centre Administrator

Job Responsibilities

Secretarial Function to the Director of Centre

  • To manage the Director of Centre’s diary
  • To arrange meetings and make travel arrangements, drawing up itineraries, arranging accommodation, liaising with host organizations within Malaysia and overseas as necessary.
  • To ensure the Director of Centre’s office correspondence is processed in a timely manner, balancing the need of both accuracy and speed of production.
  • To oversee the office’s incoming and outgoing post, telephone calls and other communication, identifying priorities and dealing directly with a wide range of matters. To cascade information to colleagues across the organization.

Administrative Function to the Centre

  • To monitor and compile teaching consumables and claims for payment and budgets.
  • To coordinate visits of visiting lecturers and guest lecturers.
  • To plan for any centre activities/ events related to staff and students.
  • To act as Secretary for centre and programme related meetings.
  • Any other duties commensurate with the grade of the post, as requested.

Job Requirements

  • Diploma/Degree in Secretarial/Business Administration or related field.
  • At least 3 years of proven relevant experience.
  • Experience in Education line will be an added advantage.
  • Excellent command of English language – both written and oral
  • Highly developed organization and time management skills, with ability to prioritize in the face of competing demands.
  • Ability to work proactively and accurately, with minimal supervision and direction.
  • Advanced Microsoft Word and Outlook, Intermediate Excel and PowerPoint. Or any knowledge in student management system would be an added advantage

Apply for this Position

Clinical Psychologist/Senior Counsellor

Job Responsibilities

Assessment/Therapy

  • Provide psychological intervention (assessment, support and therapy) for students.
  • Help students to understand and deal with social, behavioral, and personal problems.
  • Provide crisis intervention where necessary. To provide support for students and family of students experiencing crisis.
  • Make an assessment where necessary and refer when appropriate.
  • Keep confidential and up-to-date therapy notes and assessment reports for all cases.
  • Consult/receive supervision from IMU appointed Senior Clinical Psychologist and/ Psychiatrist and/or Manager on management of mental health cases and clinical skills development of the team.
  • Offer consultation to junior Clinical Psychologists/Counsellors.

Self Development and Prevention

  • To look at developmental, preventive and remedial needs of the students to enhance students’ personal, social, and academic growth and to provide students with the life skills needed to deal with problems.
  • Provide training/share relevant knowledge to staff which contributes to supporting students with mental health or personal issues, where necessary.
  • Source for relevant self-help and self-development materials and resources for students

Others

  • Support the head of Student Developoment Unit in reviewing and improving the SOP related to managing and supporting students with mental health issues.
  • Provide support for Peer Support Club.
  • To be part of the Mentors Training Team.
  • Provide consultation on students’ mental health issues for staff dealing with the students.
  • Any other job assigned by the Head of Department.

Job Requirements

  • Master Degree or higher in either Clinical Psychology or Counselling.
  • Must be registered with the relevant professional body i.e. Malaysian Society of Clinical Psychologist (MSCP) or Lembaga Kaunselor Malaysia.
  • Minimum of 5-7 years of experience in a psychotherapy or counselling, preferably at an established tertiary institution.
  • Display professional integrity, good interpersonal and teamwork.
  • Have a good command of written and spoken English and demonstrate well developed and effective communication skills.
  • Able to travel to clinical campus (Seremban).

Apply for this Position

Dental Surgery Assistant

Job Responsibilities

  • Preparation of instruments and materials for dental students in Dental Simulation Laboratory and Dental Technology Laboratory.
  • Dispensing of supplies and materials to the dental students as needed with a professional demeanour.
  • Monitor and maintain stock levels to ensure adequate supply of required tools and materials to dental students.
  • Manage dispensary resources to reduce wastage.
  • Perform inventory count and report stock balance discrepancies to Manager.
  • Ensure all equipment, instruments, tools and materials are returned to dispensary in good working condition.
  • Preparing for and assisting during clinical demonstrations.
  • Consistently provide exceptional service to internal customers.
  • To ensure that dental students are strictly adhered to safe practice in Dental Simulation Laboratory and Dental Technology Laboratory.
  • To ensure cleanliness of dispensary area, Dental Simulation Laboratory area and Dental Technology area.
  • To report incident immediately as and when the incident happens in dental laboratory.
  • To perform other duties as required.

Job Requirements

  • Preparation of instruments and materials for dental students in Dental Simulation Laboratory and Dental Technology Laboratory.
  • Dispensing of supplies and materials to the dental students as needed with a professional demeanour.
  • Monitor and maintain stock levels to ensure adequate supply of required tools and materials to dental students.
  • Manage dispensary resources to reduce wastage.
  • Perform inventory count and report stock balance discrepancies to Manager.
  • Ensure all equipment, instruments, tools and materials are returned to dispensary in good working condition.
  • Preparing for and assisting during clinical demonstrations.
  • Consistently provide exceptional service to internal customers.
  • To ensure that dental students are strictly adhered to safe practice in Dental Simulation Laboratory and Dental Technology Laboratory.
  • To ensure cleanliness of dispensary area, Dental Simulation Laboratory area and Dental Technology area.
  • To report incident immediately as and when the incident happens in dental laboratory.
  • To perform other duties as required.

Apply for this Position

Executive, Alumni Support

Job Responsibilities

Database Management

  • To manage the database system, ensure data is updated
  • To continuously work on enhancing the utilisation of the system to ensure required and relevant data and reports can be prepared using the system
  • To plan and design programmes/activities to capture latest data
  • To prepare relevant reports and trend analysis based on captured data

Programme Development

  • To assist in developing programs that are engaging with alumni, working closely with the Alumni Committee to develop and execute the alumni program goals
  • Develop mechanisms to assess the effectiveness of alumni efforts and identify new initiatives to support the program going forward
  • To contribute in the budget preparation

Communications

  • To support in executing alumni focused activities (e.g., networking events, forming alumni networks) that will support the business development goals and objectives specified in the alumni strategic plan
  • To support in planning and executing events, which may include regional or office-specific alumni-only events
  • Manage the alumni website/portal and other student services portals/websites/online & social media sites
  • To liaise with Alumni in preparing stories and videos

Others

  • Support in organising activities for current students
  • Represent the University and give presentation when necessary
  • Prepare relevant reports
  • Constantly review SOP/workflows/processes for alumni relations office
  • To support events organised by the University

Job Requirements

  • A University Degree in any field
  • Minimum 3 years of experience in the relevant field
  • Experience in alumni relation at a tertiary industry will be an added advantage
  • Competent with MS Word, Excel, Power Point and database management
  • Experience with all aspects of planning and implementation of events in alumni relations and communications will be added advantage
  • Good written and oral communication skills and presentation skills.
  • Strong organisational skills and attention to detail.
  • Experienced in developing social media plans and contents.
  • Must be able to use WordPress to manage the Alumni webpage
  • Able to convert data, documents and processes from analog to digital
  • Basic photography and videography skills

Apply for this Position

HRMS Analyst

Job Responsibilities

  • Develops and maintains human resource information systems that meets the organisation’s personnel information needs.
  • Analyses trends and metrics in consultation with the HR Head to develop solutions, programs, and policies.
  • Assists with HRMS implementations, integration with internal and external technologies, partnering with HR colleagues to create end user training and provide ongoing technical support and maintenance.
  • Acts as the primary contact HRMS and coordinate testing and implementation of system upgrades and integrations
  • Monitors and Manages day-to-day system operation, including interfaces between HRMS and other internal/external systems. Work with vendors to update existing interfaces or create new interface specifications as necessary. Research and resolve all errors.
  • Develops user procedures, guidelines, and documentation for HR systems, trains end users
  • Assists in the development of consistent and standardised processes, workflow approvals and services.
  • Build relationships and rapport with internal business partners in order to ensure effective coordination of HR systems support, functionality, integration, and operations
  • Ensure confidentiality of employee, business, HRIS and other sensitive data
  • Other duties as and when required

Job Requirements

  • Bachelor’s degree in related field, or equivalent combination of education and/or work experience
  • 5 years of experience in Human Resources supporting HRMS systems, with proven understanding of HR processes, data and reporting
  • Experience identifying and implementing process improvement opportunities using HR systems
  • Demonstrated ability to maintain a high-level of confidentiality concerning employees, business and other sensitive data
  • Ability to work as part of a team with specific direction, or as an individual project lead with only high-level direction
  • Experience utilising strong reasoning, problem solving and analytical skills
  • Strong oral and written communication, including documentation and presentation skills
  • Self-motivated and dependable with a strong work ethic
  • Advanced MS Excel skills
  • Strong Analytical Skills

Apply for this Position

Manager, Business Applications

Job Responsibilities

Application Maintenance & Support

  • Manage team to ensure the Business Application service levels on incident requests and change requests are delivered on a timely and quality manner.
  • Review, assess, recommend, and manage all relevant software upgrades and bug fixes to ensure system integrity and availability.
  • Initiate system and process improvements by studying current functions, workflows and evaluate business needs and technology solutions.

Project Management

  • Acts as a Project Manager in managing full IT project implementation cycle from user requirements gathering, design and development, UAT, training and rollout.
  • Monitors project progress by tracking activity against scope, timeline, and quality; resolving problems; publishing progress reports.

Solutioning

  • Explore potential solution to meet business requirement.
  • Involves in application planning, preparation of RFP and Scope of Work, product evaluation and assessment as well as secure approval from management(s) to start the project.

Vendor Management

  • Manage vendor to ensure compliance and delivery of services according to SLA.
  • Work closely with vendor to come out with workable solution.

Risk and Audit Compliance

  • Periodic review on audit items to ensure compliance against ITS policies and procedures.
  • Plan, execute and track implementation and closure of audit recommendations.
  • Review and update ITS policies and procedures.

Job Requirements

  • Degree in Computer Science or equivalent Computer Studies
  • At least 8 years’ experience in systems application development and/or support role with 3 years at IT management level.
  • Good knowledge of project management methodology, strong analytical and facilitation skills.
  • Knowledge and experience in implementing and supporting application such as Campus Management System, Financial, HR systems as well as Intranet Portals, for the education sector would be an added advantage.
  • Good knowledge in programming standards and software and database management such as Web development tools and MS SQL database.
  • Able to prioritise and execute task in multitasks environment.
  • Good people management and communication skills in English are essential.
  • Proactive and service-oriented, with the ability to perform under pressure.
  • Experience working with vendors.

Apply for this Position

Manager, Community Engagement

Job Responsibilities

Stakeholder Engagement

  • To engage proactively, synergize or integrate linkages with relevant parties ie. stakeholders, NGOs, industry partners, universities and community partners (Updating, informing, discussing and inquiring insights and formulating solutions) with clear outcomes, beneficial to university-community partnerships leading to fulfilment of stakeholder outcomes (university staff/students and communities).

Financial Matters

  • Oversees the appropriateness of funding for community engagement projects and make recommendations to the Dean of Community Engagement for decision-making

Data/ record management, communication and reporting

  • Oversees and be accountable for the management of data (including data collation and formal reporting) related to the scope of the university’s Community Engagement Office
  • Preparation of reports for stakeholders and university Management, for events and meetings and for briefing/presentations
  • Communicate, publicize and writing up on Community Engagement activities

Project management

  • To ensure all initiatives/projects are sustainable and have clear measurable outcomes for stakeholders and are upheld based on social justice in terms of execution, monitoring and evaluation
  • To plan workflow and manage team to ensure implementation, monitoring, evaluation and reporting of all university community projects
  • Production and coordination of creative publication to fulfil aims of Community Engagement initiatives

Fund-raising/Chariofare

  • Assist and facilitate the annual IMU Chariofare and other Community Engagement fund-raising projects.
  • Raising funds/obtain sponsorship for Chariofare in collaboration with internal and external parties for Community Engagement activities

Students Learning in the Community

  • To assist in the coordination and facilitation of projects for students’ learning in the community in areas related to project implementation, stakeholder engagement, training and capacity building and research

Job Requirements

  • A university degree in a community-related field
  • At least 5 years of relevant work experience in CE
  • Project multi-tasking experience (ie. experience in managing multiple concurrent- running projects)
  • Experience in community-engaged research is an advantage.
  • Experience in social media management, copywriting and journalism is an added advantage
  • Strong communications skills (spoken and written) in English & Bahasa Malaysia; Mandarin would be an added advantage.
  • Proficient in Microsoft Word, Excel, Power Point with good presentation/communication skills.
  • Demonstrated capability in planning, organizational and management of projects coupled with strong follow up skills.
  • Sense of integrity and responsibility.
  • Professionalism, attentiveness, politeness and empathy when communicating and engaging with internal and external communities.

Apply for this Position

Manager, Financial Planning & Analysis

Job Responsibilities

Financial Planning & Management Reporting

  • Lead group budgeting and management reporting process.
  • Financial/revenue modelling – Drive, develop and upkeep financial/revenue, projection, what-ifs and scenario modelling.
  • Lead, plan, implement and present annual budget and budget briefings to RCCs, business segments and subsidiary companies.
  • Lead consolidation/collation of group business plan and operational implementation plans of business segments/units. Be able to connect the dots between business/implementation plans and organizational financials and statistics, relate and present them succinctly in management reporting and presentations.
  • Lead performance of financial, business analysis, forecasts, and projections.
  • Carry out analysis of actual, budget, forecast performance and report/present analysis and insights to Management, business segment/department heads, RCCs and subsidiary companies.
  • Revenue optimization – Analyse revenue and work with business owners, management to explore areas for revenue optimization.
  • Cost optimization – improve financial performance by proposing and implementing cost optimization measures and process efficiencies.
  • Lead/Perform company search and analysis of competitors’ financial results.
  • Lead/Produce a management reporting dashboard with insightful financial and statistical details to help drive management decision-making process.

Costing and Pricing

  • Lead RCCs and business segments in product costing, understanding of ROI, opex, capex of project evaluation.
  • Pricing – develop cost and financial model and work collaboratively with RCCs and shared support in product pricing. This includes liaising with certain government authorities (MOE/MQA) on product price approval.

General

  • Supervision of staff comprising financial analysts, executives and/or officers.
  • Lead and steer FP&A team to high performance level with ability to produce deep analysis and insights.
  • Implement policies, guidelines, and SOPs to support the processes of FP&A, forecasting & projection.
  • As user or subject matter expert, work collaboratively with system accountant and IT project team to implement financial planning systems and reporting dashboards.
  • Other related and supporting functions that may be assigned from time to time.

Job Requirements

Education & Professional Qualification

  • Minimum Bachelor’s Degree in Accounting or Finance.
  • Professional qualification in MIA a must, with additional qualification in CPA, CA, ACCA, CIMA or equivalent.
  • 15 years of related experience and spending the last 5 years as supervisor position in FP&A, reporting and/or Tax.
  • 3 years of experience in external audit will be an advantage.  Strong technical accounting skills with good grasp of Financial Reporting Standards, tax laws, indirect taxes and other general accounting/tax and business practices.
  • Superior analytical skill, possess excellent thinking skill and demonstrate ability to think outside the box and “connecting the dots”.
  • Familiar with and is able to be hands-on with working in systemized and MIS- driven environment, with ability to be hands-on with working through excel worksheets to mine voluminous data and dashboards.
  • Proficient in Microsoft PowerPoint and PowerPoint/Excel charts.
  • Excellent articulation as part of presentation skill requirement, exhibiting high level of verbal and written communication ability in English.
  • Superior writing skill with ability to write good financial / analytical reports.
  • Resilient and is able to work under intense pressure and deliver expected outcome within tight deadlines.
  • Strong in leadership with ability to train a small team in technical accounting/system skills, is able to organize the team’s developmental and performance needs and steer the team towards high performance and delivering of results.
  • Highly driven individual, proactive, result oriented, a self-starter and a change agent.
  • Meticulous and possess high standard of accuracy and precision.
  • Highly organized and can-do precise planning to achieve goals.
  • Excellent stakeholder management skill with strong ability to deal with people of all levels.

Apply for this Position

Manager, IT Service Delivery

Job Responsibilities

Service Desk

  • Provide leadership, ownership, and accountability for the IT Service Delivery function ensuring it is continually improved upon.
  • Maintain high performing service support functions including and IT Service Desk, Desktop Support and VIP Support.
  • Forecast and operate within agreed budgets for the service delivery function such as resourcing and operations.
  • Ensure all Service Delivery functions support the University’s overall IT strategy and objectives and continually improved.
  • Responsible for the management of the Service Delivery functions including development through training, motivation, and workload planning, welfare, monitoring and quality assurance.

Business Engagement

  • Gather feedbacks and requests from stakeholders as and when the need arises Work closely with the other Units within the IT Department to address and prioritize requests gathered from stakeholders
  • Find solutions and liaise with team members to quickly mitigate any challenges or issues to ensure that the University’s business and day to day operation are not adversely affected
  • Engage stakeholders on a periodic basis

Project Management

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Develop a project plan to monitor and track progress of all IT projects
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques and approval process
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to management as needed
  • Manage the relationship with stakeholders and third parties/vendors
  • Perform risk management to minimize project risks
  • Track project performance and deliverables

Job Requirements

  • Possess at least a Bachelor’s Degree in Computer Science, Information Technology or relevant field
  • Having an MBA will be an added advantage
  • 9 to 12 years working experience in leading and managing a diverse team to deliver service in an end user environment and also in managing projects and stakeholders
  • Certified ITIL Foundation is required
  • Certified PMP/Prince2 will be an added advantage
  • Excellent written and verbal communication skills
  • Excellent leadership and management
  • Excellent time management
  • Excellent vendors and stakeholders management
  • Able to think on the feet to resolve issues and problems as quickly as possible
  • Willing to work beyond working hours/days when needed

Apply for this Position

Senior Executive, Corporate Communication & Digital PR

Job Responsibilities:

Brand Reputation

  • To monitor and manage the brand image is maintained across all communication materials
  • Adhere to the company’s style guide, ensuring that we produce high-quality and error-free communication materials
  • To ensure timely communications (internal and external) for corporate matter

Digital PR and Media Relations

  • To ensure timely contents published for the University’s social media channels
  • To create contents that are credible and engaging
  • Cross promoting contents on owned media and to gain high quality backlinks from websites, online publications and reviews. List and update company related information, KOLs on top listings including wiki
  • Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management
  • Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyse, review, and report on effectiveness of campaigns in an effort to maximize results
  • Research and write press releases, and content for the company channels
  • Arrange and coordinate press conferences, and plan media events
  • Work with key internal role-players to brainstorm content ideas, in line with the company’s strategy and in support of various brand initiatives
  • Support and evaluate results of communication campaigns with the team
  • Build and maintain relationships with journalists, editors, bloggers, influencers and key external role-players

Others

  • To support the Corporate Communications required for the Healthcare division
  • To support with photography where applicable. To capture moments (photography) that are Instagrammable and also used as official photos for the University’s official communication platforms / reports
  • Support in any other functions required by the corporate communications department or the IMU Group where applicable

Job Requirements:

  • Minimum 3 years or more experience in corporate communications / media / Public Relations
  • Bachelor’s Degree / Diploma in Communications, Journalism, Public Relations or a related field
  • Excellent written and verbal communication skills
  • Experience with social media channels such as LinkedIn, Facebook, IG Twitter & YouTube
  • Experience in outreach, grassroots, social media, digital PR, buzz building and building sustainable communities
  • Creative (Design) and Photography skills
  • Strategic and creative mindset
  • Content writing experience for all media platforms
  • A portfolio of work available for review
  • Highly computer literate with capability in email, MS Office and related business and communication tools
  • Ability to use design tools such as Adobe Illustrator / Photoshop is an added advantage

Apply for this Position

Senior Executive, Procurement & Tender

Job Responsibilities:

Strategic Procurement

  • Execute tender/sourcing process to evaluate, recommend the goods/services, supplier that best meet the purchasing requirements and to the best interest of company, within specific timeline and project requirements and submit for approval in accordance with the Limits of Authority (LOA) and Supply Chain Management (SCM) Procedure.
  • To perform the sourcing process with the following responsibilities:
    • Coordinate internal resources and vendors for seamless execution of sourcing phases.
    • Review and analyse the internal requesting department’s scope and requirement prior to the sourcing and work out with stakeholders (end-users) a sourcing/tender plan to drive the sourcing process in evaluation and TCO.
    • Participate in and execute the pre-qualification and bid evaluation process.
    • Ensure compliance to IMU Sourcing Policy when executing sourcing process.
    • Supervise the sourcing process to ensure timely completion of sourcing exercise, evaluation and approving process within project scope, cost, and risk profile.
    • Drive savings through tenacious price negotiation, re negotiation and an understanding of buying and procurement.
  • To work with stakeholders and Finance on opportunity and ROI assessment with a view to optimize value for spend.
  • To work with stakeholders and Finance on budget planning and actual spending as per planned as part of yearly sourcing activities.
  • Perform reporting on sourcing aspect including planning & opportunity assessment, assist to determine sourcing strategy, execute sourcing strategy, tactical execution and management of vendor relationship and vendor performance.
  • Take charge of inbound logistic activities that include:
    • Application of import permit, exemption of import duty & excise duty in complying with the statutory & regulatory requirements and for cost saving. This include timely compilation of subsequent document (Customs’ Form No.1 /
      9 and other Customs’ forms that may be applicable like Lampiran C, application of write-off/transfer/sales of duty or tax exempted/relief items, etc.) as required to comply with the statutory & regulatory requirements.
    • Coordination of inbound logistic for a timely & insured shipment of goods at an economy of scale.
  • Vendor Management – Process, review and analyse application to register a new vendor with strong justification (e.g. needs to purchase, comparison of quotations between existing vendor and new vendors, credibility of new vendor, after-sales services, etc.).
  • Contract Management – new and renewal.
  • Execute Supplier Performance Evaluation on a yearly basis to evaluate & recommend the best suppliers within same category of supplies in the Preferred Supplier List.
  • Provide updates on supply chain/market, vendors, services and/or product trends to Finance and internal stakeholders.

Reporting & Analysis

  • Regular reporting of purchasing and procurement’s transactions, performance and analysis, such as spend and savings analysis, procurement lead time and turnaround analysis.
  • Participate in implementation of new action plans for change processes and continual improvements to cater for business needs and expansion.

Others

  • Document and data management for regulatory and internal audit – electronic papers, Supplier Master Data, Item Source Reference, Item Master, Indirect and Excise Taxes, Tax Relief Certificate, etc.
  • Present and guide requester/end-user on statutory, regulatory requirements, procurement and purchasing policy, procedure and processes, and system transaction procedure.
  • Carry out other related departmental tasks required to cater for changing business needs and regularoty requirment, as requested by superior.

Job Requirements:

  • Minimum a Bachelor Degree in Business, Management, Engineering, Finance or Accounting or equivalent.
  • 8 to 10 years working experience in procurement with at least 5 years dedicated experience in strategic sourcing, tender, tender evaluation, tender recommendation, project management, vendor and contract management.
  • Experience in education and healthcare industry is not necessary but will be an advantage.
  • Good command of English language – both written and oral.
  • Familiar with Oracle PeopleSoft Financial System, Moderate to advance level in Microsoft Excel, Moderate level in Power Point and Word.
  • Must exhibit good critical thinking skill.
  • Demonstrate ability to identify issues and solve problem.
  • Experienced in managing stakeholders with multiple reporting dimensions and multiple competencies. Strong listening skill will help in stakeholder management.
  • Project management skill – moderate to large size tender (please state role and responsibility in the projects).
  • Can delivery result within a stipulate timeframe and performance expectation.
  • Good analytical skillset, possessing ability to think critically and outside the box, as this role involves extensive evaluations and assessments of tender and purchases and some extent of report writing and analysis.
  • Meticulous and detail-oriented.
  • Thrive on Multi-task.
  • Dependable and trustworthy.

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Senior Instructional Designer/Instructional Designer

Job Responsibilities:

  • Building competency of all the instructional designers and multimedia designers in our e-Learning unit.
  • Designs and develops learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, and blended instruction.
  • The Senior Instructional Designer (SID) is responsible for ideation, design, and development of specialized and engaging learning solutions using multiple delivery tools including the use virtual and augmented reality.
  • Mentor and train instructional designers, multimedia designers and SME (subject matter experts) in identifying tools/methods (e.g. Unity3D, Unreal Engine, Blender, Sketchup, WebVR tool, articulate studio, storyline, and PowerPoint), LMS, Mahara, Turnitin, and technologies for multiple delivery methods.
  • Help and train SME (Subject Matter Experts) in identifying tools, and technologies for flipped classroom.
  • Plan, analyze, design, develop, implement and evaluate new programmes for fully online mode.
  • Integrate technology into curriculum, including social learning networks. Help faculty and staff in designing and conducting online assessment using different tools (Moodle, Web 2.0 tools, Google Apps., etc).
  • Assist academic staff to convert existing face-to-face programmes to blended learning.
  • Collaborate with Portal Administrators (Learning Systems Unit) in designing and building online courses.
  • Conduct research in ongoing instructional design and technology advancements that can be applied to IMU’s learning environment.
  • Other tasks as specified by the e-Learning Manager from time to time.

Job Requirements:

  • Bachelor’s Degree/Master’s degree Majoring in technology/education/multimedia.
  • 3-5 years’ experience in course content development (preferably interactive multimedia content).
  • 1-3 years’ experience in developing courses in LMS (Moodle, WebCT, Blackboard)
  • Experience with content managements systems, eLearning develop tools, e-portfolio (Mahara), Similarity Check software (Turnitin) and basic HTML coding skills preferred Photoshop.
  • Proficiency in MS Office applications (Outlook, Word, Excel and PowerPoint).
  • Intermediate Graphic and Multimedia Design.
  • Extensive experience in Articulate Storyline 360 and other eLearning development tools: Adobe Captivate, Animate, etc.
  • Expertise in PowerPoint; intermediate proficiency in Excel; competency in MS-Office products (Outlook, Word) required.
  • Experience with audio/ video editing and animation software, such as premiere, aftereffects, audition, acrobat DC, Photoshop and illustrator.
  • Good written, verbal, critical thinking, problem solving, and interpersonal communication skills.
  • Strong project management skill to ensure that projects are delivered on time,
    able to manage and coordinate multiple projects simultaneously with little supervision.
  • Working experience in clinical/healthcare content design.
  • Designing simulations and interactive content for mix reality/virtual environment.
  • Knowledge of programming language (Javascript, HTML) a plus.
  • Excellent follow-up, time management skills and strong drive for results.

Apply for this Position

Senior Manager, HR Operations

Job Brief

We are looking for a Senior Manager-Human Resources, to oversee our human resource operations and assist the CHRO to implement HR strategies to achieve our corporate goals. To be successful in this role, you should be a HR generalist familiar with the entire HR operations, including usage of technology to drive efficiency and promote excellent services throughout our employees’ journey. Ultimately, you will ensure our company attracts, hires, develops, motivates and retains qualified employees.

Job Responsibilities:

  • Assist the CHRO to implement HR strategy action plans to meet the organisation’s business objectives.
  • Overall responsible to ensure HR operations runs smoothly to meet the stakeholders needs.
  • Delivery of the services in workforce planning & recruitment, expatriate support, regulatory requirements, performance management, employee engagement & wellness, staff retention, promotion, compensation & benefits administration, and industrial relations.
  • Effectively partner with schools/ centres, and corporate departments to deliver HR solutions.
  • Work in partnership with the head of schools/ centres/ corporate departments and healthcare business unit to identify HR operational issues, risks and implications and to actively support and drive business transformation initiatives to support the corporate objectives.
  • Plan, organise and implement HR best practices in operations.
  • Conduct internal audits and risk management for HR operations.
  • Lead and drive the HRMS implementation in HR operations.
  • Assist in succession planning initiatives in building the human capital of IMU.
  • Initiate and review HR policies for current and future needs.
  • Provide effective leadership by actively leading, guiding, coaching, counselling, supporting and supervising staff.

Job Requirements:

  • A basic degree in HR or related field. An MBA would be added advantage.
  • Minimum 15 years’ experience in HR operations of which 5 years in senior roles.
  • Good core values with high integrity.
  • Dynamic and passionate in driving excellence in HR operations and service care.
  • Technically sound in HR best practices.
  • Good track record of HR achievements in current & past companies, results driven.
  • Good management skills, ie. planning, organising, implementing and evaluating action plans.
  • Good creativity and innovation in driving process improvement.
  • High EQ, excellent interpersonal skill, able to communicate and work with people at all levels.

Apply for this Position

Senior System & Network Engineer

Job Responsibilities

  • Responsible for the day-to-day monitoring till resolution on issues/concern/incidents related to Network & Server Infrastructure, IT security of IMU.
  • Analyze and provide resolution/response to faults, ranging from Network, Wireless, Servers, Storage, virtualization, System crash to a forgotten password.
  • Interact with users to resolve basic help desk issues.
  • Providing end user training and technical assistance to users with varying levels of IT knowledge and competence, i.e. student and staff.
  • Provide responses to users in a timely manner and within define service level agreement.
  • Conduct and monitor till closure the setup, update and removal of user accounts, permissions levels and passwords specially in Active Directory and Office365.
  • Manage and monitor O365, AD On-Prem, Azure AD, PowerShell Scripting.
  • Support in the setup of Network & Infrastructure to run Online Examination, Convocation, IMU events.
  • Monitor, manage and report on the Network & Infrastructure asset register.
  • Monitor network bandwidth usage in IMU sites focus on Wi-Fi.
  • Support undertaking of routine preventative measures on all Network and Infrastructure asset, particularly on Wi-Fi.
  • Support to manage and administer updates email, firewalls, routers and all related equipment.
  • Monitor and manage the access to Datacenter, Communication Rooms.
  • Install, support to configure and maintain existing / new server hardware and software.
  • Assist to manage ITIL of existing hardware – propose replacement or upgrade when need be.
  • Assist in vendor supervision on outsourced Network and Infrastructure services and related projects.
  • Assist and/or lead in implementing IT Network and Infrastructure projects and continuous improvement activities.

Job Requirements

  • Responsible for the day-to-day monitoring till resolution on issues/concern/incidents related to Network & Server Infrastructure, IT security of IMU.
  • Analyze and provide resolution/response to faults, ranging from Network, Wireless, Servers, Storage, virtualization, System crash to a forgotten password.
  • Interact with users to resolve basic help desk issues.
  • Providing end user training and technical assistance to users with varying levels of IT knowledge and competence, i.e. student and staff.
  • Provide responses to users in a timely manner and within define service level agreement.
  • Conduct and monitor till closure the setup, update and removal of user accounts, permissions levels and passwords specially in Active Directory and Office365.
  • Manage and monitor O365, AD On-Prem, Azure AD, PowerShell Scripting.
  • Support in the setup of Network & Infrastructure to run Online Examination, Convocation, IMU events.
  • Monitor, manage and report on the Network & Infrastructure asset register.
  • Monitor network bandwidth usage in IMU sites focus on Wi-Fi.
  • Support undertaking of routine preventative measures on all Network and Infrastructure asset, particularly on Wi-Fi.
  • Support to manage and administer updates email, firewalls, routers and all related equipment.
  • Monitor and manage the access to Datacenter, Communication Rooms.
  • Install, support to configure and maintain existing / new server hardware and software.
  • Assist to manage ITIL of existing hardware – propose replacement or upgrade when need be.
  • Assist in vendor supervision on outsourced Network and Infrastructure services and related projects.
  • Assist and/or lead in implementing IT Network and Infrastructure projects and continuous improvement activities.

Apply for this Position

Other Career Opportunities

We offer a range of employment opportunities to support an academic environment in a Malaysian private university and are in search of remarkable people to join us. Our work affect the lives of others — and we’ll help you do the same too.

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Cert No: KLR 0500119