Corporate Vacancy

Job Responsibilities

• Managing, prioritizing, and documenting incoming requests from staff and students and service desk, plan to extend the helpdesk system with contextual integrations when are required.
• Provides technical support for both software and hardware within agreed Service Level Agreements (SLA) and streamlines service desk management processes.
• Producing user manuals and guidance for end-users and resolving technical issues quickly and efficiently.
• Analyzing IT incident reports and questions to identify any trends to make recommendations for changes and to prevent future problems.
• Providing remote technical support assistance when necessary.
• Coordinate within the department for system updates, testing, and projects when required.
• Work closely with Level 1 & 2 support team to resolve technical issues.
• Recognizing and escalating university wide IT problems to relevant departments and teams when necessary.
• Plan for automation, customize, prioritize incoming tickets, escalate requests, incidents to the relevant support team.
• Ensures timely escalation of customer issues by gathering detailed information and assigning an appropriate priority level and resolution target.
• Coordinates all system level production down and the resolution as per in the documented procedures using the Severity Incident escalation process.
• Generate weekly reports to monitor aged, in progress and on hold tickets, within agreed time limits and implement best practice IT service management with full-stack ITSM.

 

Job Requirements

• Possess a diploma in a relevant computing discipline, with subsequent work experience in IT.
• 1 year of experience preferred, but fresh graduates will also be considered.
• Understanding of ITIL and experience with process improvements.
• Experience with Service Desk, IT ticketing systems, and SLAs.
• Ability to work with minimal supervision and deliver results consistently.
• Proficiency with Microsoft Windows, Photoshop, and IT helpdesk systems.
• Familiarity with mobile devices, including Android and iOS operating systems.

Job Responsibilities

• Monitoring and control of parking management including Season and Service Contracts
• Manage FMA Helpdesk – Assigning, monitoring and updating tickets.
• Administration of Comparison of Quotation – Following up with vendor, compiling and follow up on PR/PO/Invoicing
• Support Facilities Management Administration tasks
• Manage service vendor – Monitor service timeline, contract and invoicing including assignment to technicians.
• Manage Stock Card and Parts Store
• Key Management, Lost & Found
• Card Access & Thermal Scanner Administration
• Support Physical Set Up Arrangement - Scheduling
• Back Up Reception & Mail Room

 

Job Requirements

• Diploma/Degree with minimum 2-3 years’ experience. Experience in related field will be an added advantage.
• Ability to manage internal and external customers and suppliers’ relationship management.
• Leadership with ability to drive the team in performance and work closely as a high performing FMA Team
• Ms Office (Excel, Word, PowerPoint)

Job Responsibilities

The incumbent will be one of the members in the Reporting and Tax Unit, primarily responsible for the reporting, tax and operation of IMU group and subsidiary companies. The incumbent will focus on (but not limited to) the following:

• Reporting – prepare full sets of accounts subsidiary companies including supporting schedules.
• Reporting on market research and event/ seminar management transactions.
• Transaction Close and Reconciliation of accounts and reports, including banking accounts.
• Assist on operations & treasury of group and subsidiary companies.
• Asset Management.
• Assist in Insurance claim.
• Assist in Tax matter.
• Additional Duties: Perform other tasks as assigned by the superior.

 

Job Requirements

• Bachelor’s Degree, Advanced Diploma, or Professional Certification in Accountancy or a related field.
• Working towards a Professional qualification in MIA, CPA, CA, ACCA, CIMA or equivalent.
• 1 year of experience in accounting or auditing, with fresh graduates also considered.
• Proficient in English, both written and spoken.
• Solid knowledge of accounting double entries and understanding of financial terms.
• Intermediate proficiency in Microsoft Excel.
• Basic experience in data mining and analysis.
• Experience working in a fast-paced environment with tight deadlines.
• Ability to work independently with minimal supervision.

Job Responsibilities

Invoice Management

• E-Invoicing Invoice Entry within 3 working days
• Accruals Entry every month end
• Unrecorded Liability monitoring
• 3 Way Matching of documents (Goods Receipt, Invoice, PO).
• Ensure execution of process in compliance to purchasing/procurement invoicing SOP
• Ensure monthly submission of Statement of Accounts (SOA).
• Assist in internal and external audit process.
• Perform other duties assigned by management from time to time.

Contract Management

• Contract administration, updates and reporting.
• Follow up on contract renewal and update on renewal status.

Reporting & Analysis

• Monthly Trade Creditor’s Reconciliation.
• Bi-weekly reporting and monitoring and checking on Unposted Invoices.
• Bi-weekly tabulation on list of suppliers for payables to be prepared by 5^th day and 21^st day of every calendar month (for approval by supervisor/HOU for release to payment).
• Listing of Accruals on monthly basis (for monthly transaction close for company reporting).
• Contract Listing Report.
• Maintain master data in the System (Vendor Master, Contract Master, Goods and Services Tax (GST) Relief Certificate, etc.).

Others

• Guide requester/user on statutory & tax regulatory requirements, policy & procedure, and system transaction.
• Participate and assist in process improvement and digitization initiatives.
• Carry out related departmental tasks that requested by superior.
• Subject to job rotation within unit in order to get full understanding of the whole purchasing and procurement process.

 

Job Requirements

• Bachelor’s degree in Business, Management, Finance, Accounting, or a related field.
• 1-3 years of experience in Procure to Pay (P2P) or Finance.
• Experience in education or healthcare sectors is a plus.
• Proficient in English (both written and oral).
• Familiar with Oracle PeopleSoft, Microsoft Excel, PowerPoint, and Word.
• Results-driven with strong time management skills and the ability to meet deadlines.
• Capable of working under pressure in a dynamic environment.
• Able to multitask and demonstrate strong analytical, critical thinking, and creativity.
• Team-oriented with a focus on collaboration and unity.

Job Responsibilities

Software Application Support

• Provide support to resolve system and users’ issues, focusing on Student Lifecycle Information Management (SLIM) system, Financial system and all Enterprise Applications.
• Monitor the problem tickets logs to ensure all issues are resolved within SLA.
• Manage the vendors to ensure that they meet the agreed SLA to resolve issues/bug/problem tickets.
• Assess, recommend and implement all relevant software upgrades and bug fixes to ensure system integrity and availability.
• Administer access control and security procedures to ensure user accountability and data security.
• Initiate system and process improvements by studying current functions, workflows and evaluate business needs and technology solutions.
• Conduct deployment and functional training for internal staff and users.

Project implementation

• Manage and lead projects according to the project management governance, as and when assigned.
• Drive and lead on user requirement gathering, system evaluation, planning and project implementation activities.
• Prepares technical / functional reports, user documentation and user training of the software solution.
• Drive and monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.
• Project lead / technical lead assist in user requirements gathering, system evaluation, planning and project implementation activities.
• Monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.
• Prepares technical reports, user documentation and user training of the software solution.
• Liaise with the ITS technical team and/or vendors on the technical requirements.
• Ensure quality and timely delivery of the project.

 

Job Requirements

• Bachelor degree/ Advance Diploma in Computer Science or equivalent Computer Studies.
• Minimum 5 years working experience as System Analyst supporting and/or developing software applications.
• Skilled in translating written requirements and technical specifications into process flows.
• Experience in the full project lifecycle and project management is preferred.
• Good experience in HRMS is an advantage.
• Good knowledge in programming standards and database management.
• Excellent communication and people management skills in English.
• Able to perform under pressure and with minimal supervision.
• Committed to quality, teamwork, and proactive in taking on additional tasks.

You need to lead video technology initiatives and created interactive video content for medical courses. Also played a key role in 3D development, specializing in student visualization and immersive learning through augmented reality and virtual reality. Job roles involve creating, editing, and managing multimedia content, including videos, graphics, and audio, to meet project objectives and target audiences, and may encompass responsibilities such as video production, graphic design, audio editing, social media management, web development, and content strategy.  

Job Responsibilities

• To develop, implement and maintain all interactive and digital video and media content for the e-Learning platforms of the University.
• Content Creation: Generate multimedia content, including videos, graphics, animations, and audio, to meet specific project objectives and target audiences.
• Video Production: Plan, shoot, edit, and post-produce videos for promotional, informational, or teaching and learning content.
• Content Editing: Review and revise content to ensure quality, accuracy, and alignment with brand guidelines.
• Report to senior management on the unit's performance and suggest areas of improvement.
• Oversee the entire Digital Media Unit, ensuring smooth operations and high-quality output.
• Develop and implement strategies to enhance the unit's efficiency and productivity.
• Mentor and guide the digital media team, fostering professional growth.
• Engage in university-level and international projects, representing the unit.
• Standardize processes, including video production requests, studio usage, and equipment booking.
• Collaborate with other departments to ensure the integration of digital media in various university initiatives.
• Lead the team in adapting to new technologies and industry trends.
• Manage budgets and resources for the Digital Media Unit.
• Report to senior management on the unit's performance and suggest areas of improvement.

 

Job Requirements

• Bachelor's Degree in Digital Marketing, Multimedia, Communication, Marketing, or Graphic Design
• A senior digital media specialist typically requires 8-10 years of relevant experience in the field of digital media, content creation, and video production

 

Skills and Knowledge

• Technical Proficiency: Strong technical skills in content creation and editing, graphic design, video production, web development, and multimedia software are crucial.
• Digital Marketing: A solid understanding of digital marketing principles, including SEO, content strategy, social media management, and analytics, is essential.
• Analytics and Data Interpretation: Proficiency in using analytics tools to track and interpret data related to digital media performance.
• Project Management: Skills in project management, including coordinating timelines, budgets, and resources for digital media projects.
• Communication: Effective written and verbal communication skills for conveying ideas, instructions, and project progress to team members, superiors, and stakeholders.
• Leadership: The ability to provide strategic guidance, mentor junior team members, and lead digital media projects effectively.

Role Purpose

The candidate is responsible for driving the innovation and commercialization pillar of IPE. This involves supporting the university’s efforts to commercialize existing and future innovations, working with Schools and the university community on entrepreneurship initiatives, and developing external networks towards developing an end-to-end innovation and commercialization ecosystem for the benefit of the various university stakeholders.  

Job Responsibilities

The principal accountabilities for the role are:

• Run the day-to-day activities of the IMU Innovation Hub
• Work with internal and external stakeholders to develop the policies, guidelines, and workflows needed to support and sustain entrepreneurship and commercialization initiatives.
• Establish key contacts among alumni, industry partners, potential investors and government.
• Work with the student body, Schools and other internal stakeholders to run entrepreneurship events and initiatives.
• Work with the Institute for Research, Development and Innovation (IRDI) on innovation and commercialization initiatives.
• Providing strategic advice to the Director on the entrepreneurship and innovation landscape, including matters pertaining to commercialization of research and intellectual property.
• Operate with a view to further the strategic industry engagement objectives of the university - particularly in improving graduate employability, enabling research engagement, and developing the innovation ecosystem.

 

Job Requirements

• Minimum 5 years of relevant working experience in the entrepreneurship & commercialisation space.
• Minimum Bachelors Degree in Business / Entrepreneurship / Marketing / Law / Economics or its equivalent.
• Recognition as a Technology Transfer Professional is an added advantage.
• Understand the regulatory requirements and environment within entrepreneurship and commercialization including IP and patent management.

Job Responsibilities

• Timely and punctuality of services for vehicle requisition.
• Upkeep and maintain the service and maintenance of company cars.
• Ensure safety of vehicles and passenger on daily basis.
• Report on vehicle accidents, vehicle conditions or other abnormalities to vehicle for planning of repair works.
• Supporting office administrative works such as despatch, stamping etc.
• To maintain the hospitality with the passengers/visitors driven.
• To supervise and monitor the servicing contractor.
• Conducting routine inspections of premises and equipment.
• Handling basic repairs and maintenance.
• Repairing equipment or structures as necessary.
• Perform other task assigned by the superior.

 

Job Requirements

• Valid driving license required.
• Minimum of 3 years of relevant experience.
• Familiarity with road transport rules and regulations.
• Basic skills in car handling and maintenance.
• Pleasant demeanor and strong commitment.
• Knowledgeable in Facilities Management and Administration.

Job Responsibilities

Daily operations

• Review, respond to cyber events, escalating to incident status when warranted;
• Interpret various cybersecurity alerts, incidents and trends to determine and mitigate malicious activity;
• Direct and participate in the investigation of security violations and breaches and prepare and present reports on intrusions;
• Track cybersecurity incident tickets until closure;
• Respond promptly and investigate all items and/or escalate to Level two (2) and three (3) until resolution i.e. organize and run cyber security related incident response end-to-end;
• Work with team members to close cybersecurity incidents;
• Assist or/and perform cybersecurity forensics activities when requested;
• Apply analytical and tactical skills to create, tune, and maintain cyber security tools working at its optimal level;

Reporting

• Collaborate with business, ITS and manage service vendor to resolve events and incidents and liaise with IT Compliance for targeted scans;
• Assist cyber analysts in monitoring reports from cyber devices to determine which reported items are valid and analyze valid items for actionable events;
• Conduct analysis in escalating actionable events for further action;

Procedure Documentation

• Create and maintain documentation for preventive and daily operations;
• Gather and report metrics, prepare and present findings, and activities;
• Direct, create, document and maintain processes and procedures;
• Write and maintain topology / data flow drawings for each solution;

Compliance

• Review audits of baselines for accuracy;
• Maintain an understanding of the current vulnerabilities, response, and mitigation strategies used to support cyber security operations;
• Create and provide reoccurring health reports for cyber tools.

Performs other related duties as assigned

 

Job Requirements

• Minimum of 5 years’ experience in IT security projects;
• Certified Information Systems Security Professional (CISSP) certification (desired) and/or professional cyber related certification;
• Experienced in the analysis of cyber tool alerts and/or results;
• Experience in cyber technologies to include tuning appliances, hardening, and maintenance;
• Experience in tiered escalation;
• Experience in at least three (3) of these areas: Automated log correlation, IDS/IPS operation and reporting, Web service cyber tools, Firewalls, Scanning tools and reporting, Forensics tools and analysis; or Threat analysis.
• Experience in Security Event and Incident Management procedures; specifically, in Security Information and Information Management (SIEM).
• Knowledge of privacy and data protection regulatory requirements;
• Proven effective verbal and written communication skills; and
• Knowledge in Education and Healthcare preferred.

Role Purpose

The Senior Executive is responsible in administering the transfer of students to the various partner schools/universities according to the courses offered at IMU, through credit transfers or via the matching exercise. Its functions in this area include (but not limited to) the following:

• Provide administrative support to Schools for matters relating to student transfers and matching
• Administer the matching exercise and students’ enrolment process with the partner universities
• Administer briefing sessions (on transfers) and meet-with-student sessions between students and the partner universities.
• Provide statistical information on the number of students transferring to partner schools/universities and ‘burnt places’.
• Coordinate pre-departure briefings with visa agents
• Student counselling regarding transfer
• Compile Transfer Information on a yearly basis for student reference

The position will liaise with Student Records Unit at Academic Services, School Administrators and Admissions Office regarding the status and/or any applications for the students. The Senior Executive advises the Head of International Office on issues for attention in order to take appropriate action and facilitate planning. This position will also collaborate with the relevant stakeholders to ensure all process are carried out according to the internal Standard Operating Procedures and Universities Policies. The position will be expected to manage financial and physical resources within my jurisdiction. The position is also expected to have a detailed understanding of all programmes offered by the University and affiliated programmes at the partner schools/universities.  

Job Requirements

• Relevant tertiary qualification (with several years of working experience in related field)
• Strong command of English language with good writing and speaking skills
• Demonstrated strong administrative and organizational abilities.
• Excellent time management skills and experiences in managing a high workload with minimal supervision, prioritizing work within established policies, guidelines and procedures.
• Ability to meet deadlines and willingness to take on extra tasks as required.
• Meticulous, with the ability to avoid and detect errors.
• Proven ability to maintain high level of confidentiality.
• Competency in computer skills including Microsoft Word, Excel, Outlook and PowerPoint
• Knowledge in statistical analysis and application would be an added advantage
• Excellent interpersonal and communication skills (written and verbal)

Job Responsibilities

Procurement

• Execute tender/sourcing process to evaluate, recommend the goods/services, supplier that best meet the purchasing requirements and to the best interest of company, submit for approval in accordance with the Limits of Authority (LOA) and Supply Chain Management (SCM) Procedure.
• To lead the sourcing project with the following responsibilities:
  • Coordinate internal resources and vendors for seamless execution of sourcing project phases
  • Review and analyse the internal requesting department’s scope and requirement prior to the pre-sourcing, and drive the sourcing evaluation criteria and TCO.
  • Participate in or oversee the pre-qualification and bid evaluation process
  • Ensure compliance to IMU Sourcing Policy when executing sourcing project
  • Develop and maintain sourcing project on-time and within scope and perform risk management to minimize projects risks
  • Drive savings through tenacious negotiation, re-negotiation and an understanding of buying and procurement.
• To work with stakeholder and Finance on opportunity assessment including budget management against sourcing activities with a view of optimize value received / return of investment (ROI) for spend.
• To manage sourcing perspective including strategic & opportunity assessment, determine sourcing strategy, execute sourcing strategy, tactical execution, supplier relationship management and performance management.
• Execute Supplier Performance Evaluation Exercise to evaluate & recommend the best suppliers within same category of supplies in the Preferred Supplier List.
• Provide updates on market, vendors, services and/or product trends to internal stakeholders.
• Process & review the application to register a new vendor if with strong justification (e.g. needs to purchase, comparison of quotations between existing vendor and new vendors, credibility of new vendor, after-sales services, etc.).
• Vendor contract management – new and recurring.

Reporting & Analysis

• Regular reporting of Tender and procurement’s transactions, performance and analysis, including to develop and implement action plan for continual improvement

Others

• Process application of new supplier, recommend for approval/rejection and manage master data (Supplier Master, Item Source Reference, Goods and Services Tax (GST) Relief Certificate, etc.)
• Guide requester/user on statutory & regulatory requirements, policy & procedure and system transaction.
• Carry out related departmental tasks that requested by superior.

 

Job Requirements

• Minimum Bachelor Degree in Business, Management, Engineering Finance or Accounting or equivalent.
• Good command of English language – both written and oral.
• At least 3 year’s working experience in the sourcing, purchasing and logistic, or business finance planning.
• Experience in education and healthcare industry will be an advantage.
• Familiar with Oracle PeopleSoft, Microsoft Excel, Power Point and Word
• Result oriented & good time management – ability to meet tight deadline
• Capable of working under pressure and able to multi-task.
• Strong analytical skills, possess critical and connected thinking skills as well as demonstrate ability to think outside the box.

Job Responsibilities

Leads and Coordinates Quality Initiatives

• Develops and coordinates an Annual Plan of Quality Management Activities for the approval by the Academic Quality Committee (AQC)
• Leads and coordinates new Quality Improvement Initiatives which supports the university’s quality strategic plans to achieve high impact and significant improvements in organizational performance.
• Develops and coordinates Staff Quality Awareness and Development Programmes

Reviews the Quality Management System

• Continually reviews the Quality Management Policies, Guidelines and Procedures for the university, in consultation with stakeholders for the approval by AQC, Senate or Management Committee (MC) in order to keep abreast of best practices
• Drives operational excellence and identifies opportunities for improvement
• Fosters relationships with stakeholders to ensure compliance with organisational quality policies and systems

Coordinates Management Reviews

• Works with the Deputy Vice-Chancellors, Pro Vice-Chancellors, Registrar, Deans, Head of Departments and relevant stakeholders to develop performance improvement targets for quality, service, and efficiency of the organization.
• Oversees and monitors the development and implementation of the quality management programmes including the ISO 21001, ISO 45001 and ISO/IEC 17025 and report to the respective management review meeting
• Monitors performance by gathering relevant data and producing analysis reasoning, interpretation, while identifying patterns and essential issues.
• Acts as the Secretary of the Academic Quality Committee to ensure efficient running of meetings as per the remit.

Maintains Self-Accreditation Processes

• Maintains the accreditation and curriculum change processes of the programmes which are not governed by professional bodies to ensure that it is timely and meets the expected outcomes
• Leads and coordinate the nomination and management of the IMU Panel of Assessors who are responsible to review the documentations on the accreditation and proposal of curriculum changes

Internal Quality Assurance

• Oversees the Management of ISO 21001, ISO 45001 and ISO 17025 Internal Audit
• Leads and coordinates the Professional Education Advisory Committee (PEAC) Annual Programme & Thematic Reviews and ensures that recommendations of closing the loop are tabled at AQC
• Secretarial Support for Academic Council (AC) recommendations to ensure closing of loop

Supervisory and training

• Supervises employees who facilitate quality improvement, plan for Staff Development and Succession Programme, manage Staff Performance and Disciplinary matters.
• Trains IMU staff in quality assurance processes

Budget

• Develops the PEAC and QIU annual budget
• Controls planning, scheduling, and procedural change in order to achieve and maintain efficient, cost-effective processes.

Reports

• Prepare reports on the state of quality in the university for Senate, the Board of Governors and other bodies as required.

 

Job Requirements

• Relevant tertiary qualifications.
• At least 5 years of work experience in quality management, preferably in tertiary educational area and at senior officer level.
• At least three years of work experience on academic programme accreditation, monitoring and review.
• Demonstrate knowledge of ISO Quality Management Standards.
• Demonstrate knowledge in policies, practices and regulations that regulate the quality management in Higher Education.
• Ability to conduct an internal audit, and to lead an Internal Audit team.
• Certified Lead Auditor.
• Ability to understand and interpret basic statistics.
• Strong leadership and management skills including financial management skills.
• Highly developed interpersonal communication skills in order to negotiate and liaise directly with senior staff on operational matters.
• Excellent verbal, written and interpersonal skills.

The Senior Instructional Designer is responsible to design and develop engaging learning materials for faculty members using principles of Instructional Design including processes and templates. He/she also acts as a consultant on e-Learning and using technology for teaching and learning. The Senior Instructional Designer is responsible to provide training and coaching to staff and faculty on creating pedagogically enhanced learning materials.

Job Responsibilities

• Building competency of all the instructional designers and multimedia designers in our e-Learning unit.
• Designs and develops learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, immersive Learning, Online and distance Learning (ODL) and blended instruction.
• Help and train SME (Subject Matter Experts) in identifying tools, and technologies for flipped classroom.
• Plan, analyse, design, develop, implement, and evaluate new programmes for fully online mode.
• Integrate technology into curriculum, including social learning networks.
• Help faculty and staff in designing and conducting online assessment using different tools (Moodle, Web 2.0 tools, Google Apps., etc).
• Assist academic staff to convert existing face-to-face programmes to ODL and blended learning.
• Collaborate with Portal Administrators (Learning Systems Unit) in designing and building online courses.
• Conduct research in ongoing instructional design and technology advancements that can be applied to IMU’s learning environment.
• Project Management: Manage e-Learning projects - planning, goal setting, decision making, quality assurance, control and progress monitoring.
• Design SOP related to learning design.
• Design and develop guidelines related to e-Learning.
• Portal enhancement - user interface and experience

 

Job Requirements

• Minimum of 5 years' experience in designing and developing e-Learning.
• A degree in Instructional Design or a related field.
• Working knowledge of e-Learning rapid development tools.
• Understanding of basic instructional design principles.
• Strong command of the English language.

This role is pivotal in driving the strategic direction, sales revenue, and operational excellence of our continuous professional development programmes in IMU’s Centre for Lifelong Learning (ICL). The Head plays a multifaceted and strategic role in overseeing the growth, profitability, and development of adult learning programmes.

Job Responsibilities

Strategic Leadership

• Develop and implement the strategic vision for the IMU Centre for Lifelong Learning (ICL) in alignment with the university’s goal towards “The Road To 500”.

• Lead the development and expansion of continuous professional development programmes in healthcare to meet market demands and internal targets.
• Foster partnerships with industry leaders, corporations, and educational institutions to enhance programme offerings.
• Engage faculty, alumni and industry to target and develop non-traditional students and online learning models including certificate, diploma, and degree programmes.

Sales and Marketing

• Drive sales and marketing strategies to increase enrolment and revenue.
• Identify and target new markets and audiences for ICL’s programmes.
• Oversee the creation of marketing materials and campaigns to promote ICL’s offerings.
• Develop and execute marketing and outreach strategies to attract adult learners, leveraging digital marketing, social media, and traditional marketing channels.
• Enhance the reputation and visibility of the ICL, positioning it as a leader in lifelong learning and adult education.
• Foster relationships with the local community, alumni, and other stakeholders to promote lifelong learning opportunities

Financial Management

• Develop and manage ICL’s budget, ensuring profitability and cost-effectiveness.
• Monitor financial performance, prepare regular financial reports, and implement corrective actions as needed.
• Ensure effective pricing strategies to balance competitiveness and profitability.

Programme Development and Management

• Conduct market analysis to identify emerging trends and demands in adult education, ensuring the ICL offers relevant and competitive programmes.
• Work closely with internal/ external facilitators, and external industrial partners on the design, development, and delivery of high-quality programmes that meet the needs of adult learners and professionals.
• Ensure that programmes are innovative, relevant, and aligned with industry standards.
• Maintain high standards of instructional quality and student satisfaction.

Team Leadership

• Lead, mentor, and develop a high-performing team of staff.
• Foster a collaborative and inclusive work environment.
• Set performance goals, conduct evaluations, and provide ongoing professional development opportunities for team members.

Operational Excellence

• Ensure efficient and effective management of ICL’s operations.
• Implement and maintain policies and procedures that support ICL’s objectives.
• Utilise technology and data analytics to enhance operational efficiency and decision-making.

Others

• Any other duties as assigned by the Management.

 

Job Requirements

• Master’s degree in Education, Business Administration, or a related field (Doctorate preferred).
• Minimum of 7-10 years of experience in educational leadership, with a focus on corporate training, adult education or lifelong learning.
• Proven track record in sales, marketing, and financial management.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to think strategically and execute tactically.
• Knowledge of current trends and best practices in lifelong learning and professional development.
• Proficiency in using technology and data analytics to drive business decisions.

Role Purpose

To lead and support our big data initiatives. The candidate will be taking the lead on the following:

• Reviewing, designing & building an enterprise data lake for IMU University.
• Studying the existing data landscape and providing insights into the available data from across the enterprise and how they can be used to support the business.

  The candidate will design, build and maintain our Big Data Systems. You will use various methods to transform raw data into useful data sources, marts etc and ultimately align data systems with business goals. You will need to have strong analytical skills coupled with a keen interest in data analysis and the ability to combine data from different sources.

• The ideal candidate should be adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action.
• They must have strong experience using a variety of data mining/ data analysis methods, using a variety of data tools, building, and implementing models, using/ creating algorithms and creating/ running simulations.
• They must have a proven ability to drive business results with their data-based insights.
• They must be comfortable working with a wide range of stakeholders and functional teams.
• The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

 

Job Requirements

• Bachelor’s Degree
• Business, IT, Computer Science, Database Management related
• Total Work Experience: Minimum of 3 years
• Total Relevant Experience: 3 years as a data analyst, data warehouse/BI reporting/ dashboard developer/ designer role
• Experience in Machine Learning (ML)/Advanced Analytics (AA)/Artificial Intelligence (AI) related.
• Exposure in either R, Python, MATLAB, or other analytics/data mining packages.
• Expert skills in ML/AI Solution development on Cloud and perform for large scale digital and transactional data ingestion.
• Experience with large scale distributed data processing frameworks like Hadoop and Spark
• Proven expertise in data science and analytics for key areas such as probability and statistics, time-series analysis, pattern recognition, optimization, and predictive modeling is an advantage.
• Ability to combine strong analytical skills with business knowledge.
• Strong quantitative and analytical skills, with statistical knowledge.
• Proficiency in SQL and Python is must.

Job Responsibilities

HR System Support

• Provide support and solution to HR staff and employees on using HR systems and reporting tools effectively. This includes troubleshooting issues and answering queries related to HR systems.

Reporting

• Create and generate reports, dashboards, and analytics using HR data. These reports may cover various HR metrics, including turnover and employee demographics in order for the management to make data-driven decisions.

Data Analysis

• Analyze HR data to identify trends, patterns, and areas that may need attention. This helps HR make informed decisions and develop strategies for talent management, recruitment, and employee retention.

Process Improvement

• Identify opportunities to streamline HR processes through automation and system enhancements. To work closely with HR and other department to understand the needs and implement changes accordingly.

Project Support

• Assist in HR-related projects, such as system upgrades, implementations, or migrations.

Data Privacy

• Ensure that sensitive HR data is handled in accordance with data privacy regulations and company policies.

Other duties as and when required

 

Job Requirements

• Bachelor’s degree in related field, or equivalent combination of education and/or work experience
• Minimum two years of experience in Human Resources systems, with proven understanding of HR processes, policies and reporting
• Demonstrates ability to maintain a high-level of confidentiality concerning employees, business and other sensitive data
• Ability to work as part of a team with specific direction, or as an individual project lead with only high-level direction
• Experience utilizing strong reasoning, problem solving and analytical skills
• Strong oral and written communication, including documentation and presentation skills
• Self-motivated and dependable with a strong work ethic.
• Able to work independently

Job Responsibilities

Project Tracking & Monitoring

• Support the team in project tracking and monitoring, reporting and daily updates

Event Administration

• Assist the team in certain event management roles such as capturing registration & participation data and information, manage FB Live sessions
• Maintain and upkeep IMU Alumni and IMU branding materials and presentations at events

Maintaining Alumni Database

• Ensure alumni data is up to date and clean
• Use social media platforms to capture alumni data
• Keep records of chapters’ activities

Budget Tracking and Monitoring

• Keep record of budget and make weekly utilization updates

Operational Duties

• Assist in organizing activities with Alumni Development & Relations Unit
• Assist in the preparation of relevant reports and identify beneficial information and insights on Sustainability, ESG, SDG and other benchmarks within the purview of the university
• Event branding materials and event recording
• High integrity, timeliness, a team player in constant discussion and feedback with the team

 

Job Requirements

• A University Degree in any field
• Possess project and event management experience and skills
• 3 years’ experience in institutional / higher education administration
• Competent with MS Word, Excel, Power Point, Canva
• Good reporting and presentation skills.
• Good analytical skills.
• Strong organizational skills and attention to detail.
• Strong teambuilding skills and ability to engage productively with colleagues to achieve shared goals.

Job Responsibilities

Software Development

• Initiate system and process improvements by studying current practices and evaluating business needs and technology solutions.
• Involve in applications enhancement and new software development using web.
• Involve in new development of APIs for data integration between various and multiple systems.
• Provide functional / technical impact and value analysis.
• Proactive with strong sense of delivering excellent customer service.
• Provide support for testing and training of systems implemented.

Project Implementation

• To create and plan the project deliverables, manage and drive user requirements gathering, design, development, UAT and go-live of the project.
• Prepares or works with the vendor to have technical reports, user documentation and user training of the solution.
• Monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.
• Liaise with the ITS infrastructure and technical teams on project requirements.
• Ensures project documents are complete, up-to-date and maintained appropriately.

Policies & Procedures

• Ensure compliance with IMU policies and procedures.
• Liaise and work closely with compliance, security and audit personnel in ITS team on any compliance, security and audit activities.

 

Job Requirements

Education

A bachelor's or higher degree in Computer Science, Software Engineering, or a related field is often preferred. However, some candidates may enter the field with equivalent work experience or specialized training.

Programming Languages

Proficiency in backend programming languages is essential. Common languages include:

• Java
• Python
• Ruby
• PHP
• C#
• Node.js (JavaScript/TypeScript)

Programming Languages

Strong knowledge of database management systems (DBMS) is crucial. Familiarity with both SQL and NoSQL databases is often required. Common databases include:

• MySQL
• PostgreSQL
• MongoDB
• Redis
• Oracle

Server-Side Development

Experience in server-side development and the ability to create scalable, efficient, and maintainable server-side logic.

Web Development Frameworks

Proficiency in using backend frameworks to streamline development. Examples include:

• Spring (Java)
• Django (Python)
• Ruby on Rails (Ruby)
• Express.js (Node.js)
• Laravel (PHP)
• ASP.NET (C#)

APIs (Application Programming Interfaces)

Understanding of designing, implementing, and consuming RESTful or GraphQL APIs.

Version Control

Proficient in using version control systems such as Git for collaborative development.

Web Servers and Deployment

Knowledge of web servers (e.g., Apache, Nginx) and experience with deployment processes.

Testing and Debugging

Familiarity with testing frameworks and debugging tools to ensure code quality.

Security Best Practices

Awareness of security considerations in backend development, including data protection, authentication, and authorization.

Collaboration Tools

Experience with collaboration tools such as JIRA, Confluence, or similar platforms for project management and documentation.

Agile Development

Understanding of Agile methodologies and experience working in Agile development environments.

Problem-Solving Skills

Strong analytical and problem-solving skills to troubleshoot issues and optimize code.

Communication Skills

Effective communication skills for collaborating with cross-functional teams, documenting code, and explaining technical concepts to non-technical stakeholders.

Continuous Learning

The ability and willingness to stay updated on industry trends, emerging technologies, and best practices in backend development.

Job Responsibilities

• Developing and executing a results-driven, multi-platform communications strategy and plan (online and offline) in line with corporate and brand direction
• Creating and managing all marketing materials and collaterals for the university, various marketing events and university events
• Tracking effectiveness of various campaigns and improvisation
• Supporting marketing activities and events in the University
• Involving in student recruitment and counselling

 

Details

Marketing Communications

• Manages the marketing collaterals for activities and events (Open Day, Info Day, FIS Day etc)
• Monitor all printed promotional materials and ensure accuracy of information and branding guideline.
• Manage and archive IMU’s communication materials including photos and videos.
• New programmes launch.

Media Booking/Creative Agency Management

• Liaise and drive projects with agencies (media, creative, digital, events) to ensure campaign deliverables are executed on time.
• Manages the media planning and ad booking for the university and student recruitment events.
• Manages the media planning and ad creative for the University’s marketing collaterals and ensure consistency in branding.

School Engagement

• Establish and build rapport with the secondary school’s counsellors in targeted schools.
• Organise workshops with Counsellors.
• Join school magazine ad.

Events

• Coordinate requests for marketing collaterals for events and promotion activities
• Support marketing activities and events in the University
• Manage virtual live webinar - Programmes, Schools, CTNH

Programme Enquiry

• Assist in programme enquiry as and when needed for both local and international events.
• Travel to attend Education Fairs and School Fairs as part of the student recruitment campaign.

International Marketing

• Assist in the international marketing events, programme enquiry for Indonesia, Sri Lanka and Singapore market.
• Provide promo collaterals and support in these events (when needed)

Administrative

• Raising PR/PO/PAF documents
• Ensure the Billing List of PO/PR is updated daily/weekly.
• Ensure all payments are paid on time.

 

Job Requirements

• Excellent verbal and written communication skills.
• Excellent organisational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Minimum a Bachelors degree in Marketing, Corporate Communications,
• Advertising, Event Management, Business Management or any related field.
• At least 3 years of related experience in marketing or communications.

Job Responsibilities

• Work within the team to achieve recruitment targets. Simultaneously, target will be set for each specified country.
• Use the CRM software effectively in handling enquiries.
• Participate in all marketing activities – for promoting the University and its courses as its representative/ambassador. Activities include student counselling and conducting Overseas Rep training/briefing on administrative/student recruitment procedures.
• Identify new opportunities and approaches to student recruitment in response to international market development.
• Maintaining effective relationships and communications with overseas representatives and scholarship bodies within specified countries
• To involve in orientation and activities for international students
• Keeping up to date with higher education issues/ immigration (visa) issues.
• Analyse campaign outcomes in detail, draw insights and present results to facilitate decision making for the team.
• Work closely with Admissions and faculty for latest update on entry requirements, partner universities etc.
• Required to travel overseas to promote IMU and its academic programmes.

 

Job Requirements

• A recognised University Degree preferably in Marketing / Business Administration / any related fields.
• Minimum 2 years of working experience in the related field.
• Mature, self-motivated, ability to handle pressure, tight deadlines and able to work independently.
• Willing to travel overseas.
• Excellent written and communication skills in English.
• Fluent in spoken and written Mandarin is an added advantage. Strong desire to continuously learn and keep up with changes in the industry.
• Willingness to take on work beyond the stated role to meet business needs.

Job Responsibilities

• Manage walk-in, call-in and email enquiries with a counselling approach (local and international) via different channels of communications.
• Participate in all marketing activities, road shows, education fairs, school visits and other ad hoc marketing activities.
• Use the CRM software effectively in handling enquiries.
• Ensure enquiries are properly managed to maximise conversion into programme applications.
• Liaise with relevant departments and schools in obtaining the necessary information to effectively answer enquiries.
• Give programme briefing to new staff, or anyone who needs to better understand the programmes for counselling purpose or similar.
• Work closely with Admissions and faculty for latest update on entry requirements, partner universities etc.
• Analyse campaign outcomes in details, draw insights and present results to facilitate decision making for the team.
• Formulate and maintain various reports and dashboards.
• Work closely with the team to ensure marketing campaigns are optimised.
• Any other responsibilities given by the superior.

 

Job Requirements

• Bachelor’s Degree or Professional qualification in Business Studies/Administration/Marketing/Psychology/ Communications or any related field
• Be fluent in English and Bahasa Malaysia and possess good writing and verbal communication skills.
• Fluent in spoken and written Mandarin as well as other local dialects will be an added advantage.
• Strong desire to continuously learn and keep up with changes in the industry
• Willingness to take on work beyond the stated role to meet the business needs.

Job Responsibilities

• To provide admission counselling and also course advisory to applicants in order to convince them to sign up for IMU Programme
• To work with Marketing and Schools to plan and execute conversion events such as workshops, talks to encourage better sign-up rate
• To take part in all Marketing related events for course counselling and advisory
• To conduct briefing and for FIS students and also all prospective students on admissions processes and criteria
• To work with FIS on converting FIS to UG programme effectively

Job Requirements

• 2 to 3 years of experience in the Education industry with sale and marketing background
• Result driven and can work independently
• Computer literate with working knowledge of Microsoft application.
• Good communication skills and strong command in English.
• Able to write in Bahasa Malaysia and speak Mandarin will be an added advantage.
• Good customer relations and pleasant demeanor
• Discipline and work systematically.
• Good in time management, able to multitask and work long hour.
• Independent and meticulous.