Corporate Vacancy

Department: Library

Represent IMU Library in developing cost reduction strategies and savings plans and negotiating contracts with suppliers. Direct and coordinate activities of librarians engaged in the acquisition of library resources.  

Job Responsibilities

Acquisition (Collection Development): 90% budget utilization for e-books & 10% for printed books

• Prepare Library operational budgets.
• Purchase library resources based on a recommendation from lecturers, Student Representatives, and IMU Officials either through publishers’ catalogues or selection during exhibitions as well as warehouse and showroom visits using the allocated budget.
• Follow Standard for Private University and College Libraries prepared by Sub-Committee on Standards for Private University and College Libraries, 2002:Three copies of the core textbook: 100 students; OR One copy of e-books with unlimited concurrent users [alteration to suit IMU’s need]At least 5% of the Annual Growth Rate of the collection Buy e-book titles with unlimited concurrent users whenever available and relevant to course content.
• Perform Data Analytics to evaluate and analyze the usage of resources from time to time and the cost-effectiveness of purchasing activities done by all libraries to inform operational decisions or activities. The analysis report must be presented to the Chief Librarian and Director, Learning Resources annually at the end of Q1, Q2, and Q3.
• Prepare reports regarding market conditions and library resources costs. The analysis report must be presented to the Chief Librarian and Director, Learning Resources annually at the end of Q1, Q2, and Q3.
• Develop cost-reduction strategies and savings plans for the library.
• Propose the Annual Budget for Main Library and consolidate the annual budget for all clinical campuses budget.
• Compile IMU Library Annual Budget for submission to FIN Department in Q3 or Q4 (as and when required)
• Monitor and advise budget usage for all IMU Libraries to ensure 100% utilization
• Monitor the weeding process of old or unused books and decide the action to be taken for the weeded collections to donate or sell at a reasonable price
• Develop constructive and cooperative working relationships with library vendors/book suppliers and maintain them over time.

Administrative

• Managing the development of the library’s annual operating budget to ensure optimum use of the library’s annual budget
• Identify the developmental needs of other team members hence coach, mentor, or otherwise help them to improve their knowledge or skills in acquiring library resources.
• Attend workshops, continuing education programs, library conferences, and other professional training opportunities.

 

Job Requirements

• Candidate must possess at a Master’s Degree in Library Science or Library Studies, or Information Management or Information Science or Information Studies from a recognized university either locally or abroad.
• Preferably at least 5 years of working experience in Academic Library
• Required languages(s): Fluent communication in English

Job Responsibilities

IS Management

• Assist in the development of IMU system lifecycle methodology and project management guidelines.
• Involved in the business systems strategic planning and definition of software standards and technology.
• Lead and manage business application analysts and programmers to develop quality and scalable ITS solutions to meet business needs.
• Coach and establish measurable performance objectives for direct subordinates and/or project resources.
• Ensure cost and service efficiency in delivering ITS services.

Software Development

• Initiate system and process improvements by studying current practices and evaluating business needs and technology solutions.
• Lead the development team under business application which manages and supports applications enhancement, new software development and integration activities to various and multiple systems.
• Provide functional / technical impact and value analysis based on relationships.

Project Implementation

• ITS project lead/support to work closely with key stakeholders to define scope of work, work closely with Procurement team for tender process to source and evaluate right solution.
• ITS project lead/support to create and agree on the project plan, manage, and drive user requirements gathering, design, development, UAT and go-live of the project.
• Monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.
• Prepares or works with vendor to have technical reports, user documentation and user training of the solution.
• Liaise with the ITS infrastructure and technical teams on project requirements.
• Ensures project documents are complete, up-to-date, and stored appropriately.
• Ensure quality and timely delivery of the project.

IT Business Relationship

• Foster close relationship and relationship between IT and businesses / other ITS functions.
• Engage businesses / support functions on their requirement and translating their strategy into implementation.
• Vendor management under Business Application

Policies & Security

• Liaise and work closely with compliance, security, and audit personnel in ITS team on any compliance, security, and audit activities.

 

Job Requirements

• Bachelor degree in Computer Science or Engineering, Information Services required.
• Minimum of 8 years of hands-on-experience experience in system analysis, software development and implementation experience.
• Exposure and knowledge on web technologies such as ASP.Net, Power BI, SharePoint, PHP, JavaScript.
• Exposure and have solid experience in System Project Management lifecycle.
• Experience in Education Industry & web-based application development is an advantage.
• Able to independently manage multiple concurrent projects from planning and project execution phase.
• Able to work with vendors on project roll-out and manage the project well.

Job Responsibilities

The principal accountabilities for the role are:

• Establish the IMU Innovation Hub.
• Work with internal and external stakeholders to develop the policies, guidelines, and workflows needed to support and sustain entrepreneurship and commercialization initiatives.
• Establish key contacts among alumni, industry partners, potential investors and government.
• Work with the student body, Schools and other internal stakeholders to run entrepreneurship events and initiatives.
• Work with the Institute for Research, Development and Innovation (IRDI) on innovation commercialization initiatives.
• Providing strategic advice to the Director on the entrepreneurship and innovation landscape.

 

Job Requirements

• Minimum 5 years of relevant working experience in the entrepreneurship & commercialisation space.
• Minimum Bachelors Degree in Business / Entrepreneurship / Marketing / Law / Economics or its equivalent.
• Experience working in the education sector is an added advantage.
• Understand the regulatory requirements and environment within entrepreneurship and commercialization including IP and patent management.

Job Responsibilities

• Developing and executing a results-driven, multi-platform communications strategy and plan (online and offline) in line with corporate and brand direction
• Creating and managing all marketing materials and collaterals for the university, various marketing events and university events
• Tracking effectiveness of various campaigns and improvisation
• Supporting marketing activities and events in the University
• Involving in student recruitment and counselling

 

Details

Marketing Communications

• Manages the marketing collaterals for activities and events (Open Day, Info Day, FIS Day etc)
• Monitor all printed promotional materials and ensure accuracy of information and branding guideline.
• Manage and archive IMU’s communication materials including photos and videos.
• New programmes launch.

Media Booking/Creative Agency Management

• Liaise and drive projects with agencies (media, creative, digital, events) to ensure campaign deliverables are executed on time.
• Manages the media planning and ad booking for the university and student recruitment events.
• Manages the media planning and ad creative for the University’s marketing collaterals and ensure consistency in branding.

School Engagement

• Establish and build rapport with the secondary school’s counsellors in targeted schools.
• Organise workshops with Counsellors.
• Join school magazine ad.

Events

• Coordinate requests for marketing collaterals for events and promotion activities
• Support marketing activities and events in the University
• Manage virtual live webinar - Programmes, Schools, CTNH

Programme Enquiry

• Assist in programme enquiry as and when needed for both local and international events.
• Travel to attend Education Fairs and School Fairs as part of the student recruitment campaign.

International Marketing

• Assist in the international marketing events, programme enquiry for Indonesia, Sri Lanka and Singapore market.
• Provide promo collaterals and support in these events (when needed)

Administrative

• Raising PR/PO/PAF documents
• Ensure the Billing List of PO/PR is updated daily/weekly.
• Ensure all payments are paid on time.

 

Job Requirements

• Excellent verbal and written communication skills.
• Excellent organisational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Minimum a Bachelors degree in Marketing, Corporate Communications,
• Advertising, Event Management, Business Management or any related field.
• At least 3 years of related experience in marketing or communications.

Job Responsibilities

Identify and engage potential industry partners

• Work with Schools and other internal stakeholders to determine current needs and project future needs.
• Conduct market research to identify potential industry partners.

Facilitate internships

• Work closely with Industry Partnership Committee Members to match students with relevant internships and work placements.
• Continuously seek opportunities to expand internship offerings.

Assist in coordinating industry events and networking opportunities

• Assist with organising events, workshops, and networking sessions that connect students, faculty, and alumni with industry professionals.
• Promote university events to industry partners and encourage their participation.

Assist to increase campus employer presence

• Collaborate with industry partners to create opportunities for on-campus recruiting, career fairs, and company presentations with regards to career opportunities.
• Assist in the development of strategies to attract more employers/companies to the campus.

Administrative Duties

• Maintain detailed records of industry partnership activities.
• Assist in the preparation of industry reports and presentations.

 

Job Requirements

• Bachelor's degree in a relevant field (e.g., Business, Education, Communication).
• A minimum of 2-3 years of working experience in a related field or equivalent is required for this position.
• Proficiency in data management systems and tools for tracking partnership activities.
• Strong networking and relationship-building skills.
• Excellent communication and negotiation abilities.
• Project management and organisational skills.
• Knowledge of industry trends and labor market dynamics.
• Experience in a similar role or industry relations is a plus.
• Flexibility to adapt to fast paced changing circumstances and priorities.

Job Responsibilities

Financial Support

• To be the main contact person and be responsible for all tasks pertaining to PTPTN and external scholarships (with a focus on those not related to JPA or MARA)
• To maintain an up-to-date database with relevant information pertaining to financial support.
• To ensure accurate reports are prepared (in consultation with supervisor/head of department, where needed) and submitted to the relevant parties, including external bodies, in a timely manner.
• To monitor student results and analyse trends and suggest new ways forward in managing issues.
• To submit results to sponsors in a timely manner.
• To assist with the management of the IMU Hardship & Welfare Fund.

Communications

• To develop and execute the internal and external communications plan relevant to financial support.
• To stay in touch with stakeholders, especially students and parents, and provide timely, accurate and up-to-date information pertaining to financial support.
• To arrange and coordinate regular engagement activities with sponsors.

Additional requirements

• Organize and support activities for sponsored students.
• Share information with new students during orientation
• Represent the University and give presentations when necessary.
• Prepare relevant reports.
• Support events organized by the University.
• Assist in Student Services projects and other tasks within the department.
• Able to work beyond normal working hours and during weekends as and when required.
• Any other duties assigned by the Head of Department or the University.

 

Job Requirements

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, or equivalent.
• A minimum of 3 years of working experience in a related field or equivalent is required for this position.
• Proficient in Microsoft Office applications.
• Able to work with minimum supervision and deal with people of all levels.
• Able to work in a team.
• Good interpersonal and communication skills.
• Excellent English language proficiency - both written and spoken.
• Able to work independently and relate well with students.
• Able to produce good quality of work while performing duties.

Job Responsibilities

Management of Operations

• Manage the preparation of examination timetables within stipulated timeline.
• Maintain a high level of quality control in the conduct of examinations.
• Manage the practical and administrative arrangements for the smooth running of written and skill-based examinations.
• Manage the secure printing and distribution of examination papers and arrange for distribution, including stationery, if required.
• Ensure the security and confidentiality of the examination papers.
• Maintain the accuracy and confidentiality of all examination records.
• Manage the coordination of examiners board meetings and student progress committees.
• Update student's status, progression, semester enrolment, background information and education background.
• To maintain & safe keep students' physical file as well as updating the document received from students or relevant departments.
• Provide essential reports to internal stakeholders and essential reports to regulatory bodies.
• Coordinating the Registration/Enrolment Day programme for new students.
• Documents certification, student verification and attend to general inquiry from students and internal stakeholders.
• Monitor completion of MPU modules for all students.
• Manage and verify the graduation list, and act as custodian of certificates.

Management of Physical Resources

• Plan and manage the usage of examination venues, including laboratories and CSSC.

 

Job Requirements

• Relevant tertiary qualification (or minimum a diploma with extensive working experience in tertiary educational area).
• Demonstrated strong administrative and organizational abilities.
• Excellent time management skills and experience in managing a high workload, prioritizing work within established policies, guidelines, and procedures.
• Ability to meet deadlines and willingness to take on extra tasks as required.
• Meticulous and ability to maintain a high level of confidentiality.
• Excellent interpersonal and communication skills.

Job Responsibilities

• Developing business plans and, financial models / projections of strategic initiatives and new products/services with clear recommendation for management.
• Perform financial analysis and recommendation of advice of the above or other projects as required by management. This may include reviewing business models of the existing businesses by analyzing and recommending changes to drive viability of the business.
• Project manages the above as a lead or as part of team depending on size and complexity of project.
• Assist in planning and/or developing strategic initiatives in the education and healthcare segments.
• Facilitate the resolution of issues and mitigation of risks for strategic initiatives.
• Assist in managing interdependencies and linkages between projects.
• Assist in facilitating resolution of issues and mitigation of risks.
• Other ad hoc duties of the department include business development activities.

 

Job Requirements

• Degree in Accountancy, Finance, Engineering, Economics or Accounting professional body qualification relevant qualifications.
• 5 – 15 years of working experience, preferably with experience in Financial Modeling, Strategic Planning and/or Audit, or Consultancy.
• Strong financial literacy and understanding of interrelationship of financials inputs on the business.
• Aptitude for commercial, business acumen and a critical thinker.
• Able to set priorities and work independently with minimum supervision.
• Possess strong interpersonal and communication skills in English.
• Eager to learn and willing to pursue greater heights of responsibilities.
• Requires decision-making as a significant part of the job.
• Strong MS Office skills including Excel, Word and Power Point.

Job Responsibilities

• Develop and implement project plans, including timelines, budgets, and resource allocation.
• Coordinate with internal stakeholders and external vendors to ensure smooth project execution.
• Manage and oversee construction activities, including site inspections, quality control, and adherence to safety regulations.
• Monitor project progress and provide regular updates to senior management.
• Identify and mitigate potential risks and issues and develop contingency plans.
• Collaborate with architects, engineers, and other professionals to ensure project specifications are met.
• Ensure compliance with relevant building codes, regulations, and standards.
• Foster effective communication and collaboration among project team members.
• Prepare and present project reports, including financial analysis and performance metrics.
• Any other duties as assigned by Management.

 

Job Requirements

• Bachelor's degree in Engineering, Architecture, Construction Management, or a related field.
• Proven experience in project management, specifically in large-scale development projects.
• In-depth knowledge of construction processes, building codes, and regulations.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and meet tight deadlines.
• Proficient in project management software and tools.
• Knowledge of sustainability practices and green building principles is a plus.

Job Responsibilities

The incumbent will possess strong project management expertise and a history of driving project successfully on time, on scope and within budget. The job holder is expected to:

• Lead the end-to-end planning, execution, and delivery of digital transformation projects using both Agile methodologies and traditional project management approaches, including Waterfall.
• Collaborate with product owners and key stakeholders to define project objectives, scope, deliverables, and success criteria, ensuring alignment with organizational strategies and priorities.
• Create and maintain comprehensive project plans, including timelines, resource allocation, and budgets, and track progress against key milestones and deliverables.
• Contribute significantly to the establishment of our Project Management Office, ensuring it becomes a cornerstone of our project management practices.
• Apply Agile principles and practices to manage project scope, prioritize tasks, and foster a collaborative and iterative approach to project delivery.
• May be required to conduct Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, promoting transparency and cross-functional collaboration.
• Coordinate and lead multidisciplinary project teams, providing clear direction, assigning tasks, and ensuring effective communication and collaboration.
• Monitor project risks, issues, and dependencies, proactively identifying and mitigating potential obstacles to project success.
• Lead change management efforts, managing organizational change effectively and ensuring that teams adapt seamlessly to the digital transformation initiatives.
• Ensure timely and accurate reporting of project status, progress, and metrics to stakeholders, highlighting achievements, challenges, and recommended actions.

 

Job Requirements

• Bachelor's degree in computer science, business administration, or a related field. Project management certifications (e.g., PMP, PRINCE2, Agile certifications) are a plus.
• Proven experience as a Project Manager, preferably with a focus on digital transformation initiatives.
• Strong knowledge and practical experience with Agile frameworks and associated tools (e.g., JIRA, Confluence) for project management.
• Excellent project management skills, including planning, scheduling, risk management, and resource allocation.
• Ability to lead and motivate cross-functional project teams, ensuring effective collaboration, communication, and decision-making.
• Effective communication, negotiation, and stakeholder management skills to engage and influence a wide range of stakeholders, both technical and non-technical, across the organisation.
• Strong analytical and critical thinking skills, with the ability to think strategically and make data-driven decisions.
• Demonstrated track record of successfully delivering complex digital transformation projects on time, within budget, and with measurable business impact.
• Adaptability and resilience in a fast-paced and dynamic environment, with the ability to manage change and ambiguity effectively.

Job Responsibilities

Technology Strategy

• Creating a multi-year strategy for how technology will support IMU’s strategy and goals, including the role of educational technology to enhance academic outcomes and administrative efficiency.

Budgeting and Resource Management

• In collaboration with the Finance team, developing and managing the IT budget, ensuring cost effective use of resources and alignment with IMU’s goals and objectives and technology strategy.

Technology Infrastructure and Systems

• Ensuring IT services are highly available, secure infrastructure and applications, implementing appropriate measures to protect sensitive data.

IT Governance and Compliance

• Establishing and maintaining IT governance frameworks, policies, and procedures to ensure effective decision-making, risk management and regulatory compliance.

Stakeholder Engagement

• Foster close relationship between IT and businesses/support functions - ensuring operational excellence
• Vendors relationship management – ensuring technology vendors deliver services at the expected service levels

Team Leadership

• Building and leading a high performing technology team, providing coaching, mentoring and professional development opportunities.

Project Management

• Building a robust technology programme and project management capability to ensure projects are delivered on time and on budget.

 

Job Requirements

• Bachelor’s degree in Computer Science or Information Technology.
• At least 5 years of experience in senior IT leadership role in education or related industry.
• Strong strategic thinking and business acumen with the ability to align IT initiatives with organizational goals.
• Experience in managing complex IT infrastructure, systems, and projects.
• Demonstrated ability to lead and inspire teams.
• Excellent communication skills with ability to convey technology ideas and concepts to both technical and non-technical stakeholders.
• Strong problem-solving and decision-making abilities with a focus on driving positive outcomes and overcoming challenges.
• Excellent organizational skills with attention to detail and the ability to plan, implement and manage multiple projects simultaneously within inflexible time frames, as well as the ability to deal with priority changes.
• Have experience in producing a technology roadmap for the organisation.
• Have proven experience in managing IT infrastructure, ERP and other business solutions, technology R&D and implementation of best practices.

Job Responsibilities

• Work within the team to achieve recruitment targets. Simultaneously, target will be set for each specified country.
• Use the CRM software effectively in handling enquiries.
• Participate in all marketing activities – for promoting the University and its courses as its representative/ambassador. Activities include student counselling and conducting Overseas Rep training/briefing on administrative/student recruitment procedures.
• Identify new opportunities and approaches to student recruitment in response to international market development.
• Maintaining effective relationships and communications with overseas representatives and scholarship bodies within specified countries
• To involve in orientation and activities for international students
• Keeping up to date with higher education issues/ immigration (visa) issues.
• Analyse campaign outcomes in detail, draw insights and present results to facilitate decision making for the team.
• Work closely with Admissions and faculty for latest update on entry requirements, partner universities etc.
• Required to travel overseas to promote IMU and its academic programmes.

 

Job Requirements

• A recognised University Degree preferably in Marketing / Business Administration / any related fields.
• Minimum 2 years of working experience in the related field.
• Mature, self-motivated, ability to handle pressure, tight deadlines and able to work independently.
• Willing to travel overseas.
• Excellent written and communication skills in English.
• Fluent in spoken and written Mandarin is an added advantage. Strong desire to continuously learn and keep up with changes in the industry.
• Willingness to take on work beyond the stated role to meet business needs.

Job Description

To intensify strategic partnerships between university staff and industry players through different modes of collaboration as well as contribute expertise and guidance in promoting, marketing and sales of IMU’s research products, services and training packages.

General Business Management

• Manage and participate in the development and implementation of goals, policies, and priorities of department and institution
• Manage and lead activities together with team related to sales and marketing.C
• Coordinate business engagement activities between IMU and industry, including organizing visits, discussions, small meeting, large meeting and etc

Sales & Marketing

• Develop and implement sales and marketing strategies to drive new business and increase revenue
• Prepare and deliver appropriate presentations on products and services
• Collaborating with in-house or external agencies to create marketing materials.
• Conducting market research to identify selling possibilities and evaluate customer needs
• Analysing market behaviour and customer activities to identify business opportunities.
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Promoting the company's existing brands and introducing new products and services to the market.
• Generating and optimizing content on the web and updating social media platforms.
• Participate on behalf of the company in exhibitions or conferences.
• Collaborate with team members to achieve better results
• Build relationship with new clients and maintain good relationship with existing client.
• Maintaining clients record and sales data
• Gather feedback from customers or prospects and share with internal teams

Administration

• Handling basic office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry.
• Assist colleagues whenever necessary

Other

• Communicate problems and proposed solutions to management/supervisor

 

Job Requirements

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree Degree in Business Management/ Marketing / Business Communications/ Finance or equivalent
• Required languages(s): Fluent communication in English
• At least 3 year(s) of working experience in the related field is required for this position.
• Computer literacy – MS Excel, MS Word and MS Power Point
• Must be willing to work flexible hours and weekends if needed
• Ability to remain calm when things get hectic and exciting

Job Responsibilities

Compensation

• Oversee the development, alignment, implementation, and maintenance of the compensation programs, including organizational design, market benchmarking, salary structures and developing salary budgets, to analyze and improve the internal equity and competitive market position
• Develop a consistent compensation philosophy in line with the work culture and organisational objectives
• Review and ensure all C&B programs, policies and practices are in compliance with regulatory requirements, providing a recommendation as new regulations are enacted
• Ensure all the C&B policies are updated timely in the company’s portal
• Manages C&B projects for the organization, including performance management, salary review, incentive programs and other HR projects to support business needs
• Manage annual employee benefits and insurance plans, perform annual salary benchmarking, manage claims, and
• Assess employees’ needs by conducting organisational psychology surveys to find out what motivates and engages employees
• Participate in salary and labour market surveys to determine prevailing pay rates and benefits and provide analytical support in salary benchmarking and pay structure review to determine the company’s competitive position
• Prepare job descriptions, job analysis, job evaluations and job classifications
• Lead and manage the company’s annual cycle, e.g. bonus, increment, performance appraisal, etc.

Benefits

• Design benefit programs (insurance, wellness etc.)
• Monitor, evaluate, implement and administer the benefits programs to ensure programs are current with regard to trends, practices and costs
• Assume responsibility for the timely payment of monthly premiums
• Manage enrollments and determine employee eligibility
• Handle all benefit compensation and reimbursement procedures
• Coordinate leaves of absence and process claims or requests (e.g medical claim, SOCSO claim etc.)
• Inform employees of their benefit options and plans and monitor the use
• Collaborate with the accounting department for payments and deductions

Payroll

• Manage monthly payroll processing with a high degree of accuracy in accordance with company policies.
• Ensure employee records are updated timely with all relevant information such as exemptions, transfers, and resignations, to maintain and update payroll records.
• Manage a full cycle of monthly payroll functions that include preparation and processing of monthly payroll in an efficient, accurate and timely manner
• Manage workflow to ensure all payroll transactions are processed accurately
• To manage payroll reporting and audit requirements
• Prepare monthly, year-end and ad-hoc reports
• Responsible for all statutory contributions; ensure compliance with the latest statutory legislation and ensure all statutory deadlines are met on a monthly/yearly basis

Others

• Perform other tasks or projects as assigned by the Senior Manager, Human Resources
• Assist in the employee engagement activities that organized by the department and university.

 

Job Requirements

• A relevant degree with preferably 5 years of HR experience.
• At least nine (9) years of relevant work experience in the consultancy setting, with demonstrated professional competence and success in C&B or Rewards management, as well as the ability to operate effectively in a fast-changing environment
• Strong knowledge of HR processes and trends in the field.
• Excellent written and oral communication skills in English are essential for this position; knowledge of another UN language is an advantage.
• Outstanding listening skills, motivational skills and empathy.
• Be well organized, able to multitask and willing to collaborate with people of all backgrounds. S/he should be able to problem-solve and offer effective and flexible solutions.
• Knowledgeable in the Employment Act 1955, HR policies & procedures, and general HR practices
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Solid understanding of different benefit plans (retirement, health & dental insurance etc.) and relevant regulations
• Extensive knowledge of HRMS and MS Office

Job Responsibilities

• Day to day operational management/administrative of work loads of Registry Team to meet targets, ensure adherence to procedures/guidelines/ standards and criteria,
• This will include assisting and advising the Registrar on setting objectives, targets and budget requirements.
• Collating and providing statistical information, and reports, as required by the University, MOHE and other authorities.
• Manage all the programme approvals and accreditations of the University granted by the MOHE, the MQA and professional bodies.
• Assists the University in building and maintaining relationships with diverse stakeholders (such as MOHE, MQA, government agencies, sponsoring bodies and etc.)
• To develop full understanding of all operational processes and procedures, as well as keep updated on Higher Education developments generally and make recommendation for change, when appropriate.
• The Deputy Registrar assist the Registrar as a Secretary to the Board of Governors, and University Senate.
• The Deputy Registrar carry out other cognate duties delegated by the Registrar including Chairing committees and representing the Registrar as required.
• Dealing with Regulatory issues:
  • To ensure adherence to all government policies and regulations with regards to the operation of the University as stated in the Private Higher Education Act 1955 and other similar Acts
  • To interpret and implement policies according to the University’s constitution, statues, rules and regulations
  • To facilitate the formulation of the University constitution, statues, rules and regulations for approval of various authorities

 

Job Requirements

• Candidate must possess at least Bachelor’s degree (preferably Master’s degree).
• Fluency, both written and verbal, in English, Bahasa Malaysia.
• Preferably with an experience of 10 years or more in a tertiary education institution.
• A good team player, excellent communication and negotiation skills, good leadership and decision making skills and capable of working independently with minimal supervision.
• Organised, able to work under pressure and have good negotiation skills;
• Have well-developed communication skills;
• Ensure good repo with government agencies.
• Have awareness of different cultures and backgrounds;
• Have good problem-solving and analytical skills;
• Have a sympathetic, yet firm approach to deal with clients who may be angry or abusive;
• Hardworking and able to work beyond normal working hours when required.

Job Responsibilities

• The Director will play a crucial role in a) Planning, b) Developing, & c) Implementing programmes to advance and promote meaningful engagement and active participation from the Alumni Association.
• The Director will develop new advancement efforts, strengthen and build on existing philanthropic donors to enhance access to inclusive education, promote thought leadership, and broader student and alumni community engagement.

The principal accountabilities for the role are:

• Leading efforts to create and sustain valuable connections with the alumni community.
• Leading efforts to promote targeted small and major philanthropic gifts to enhance the position of the University as a world class institution of higher learning.
• Engaging alumni to actively contribute back to the University through supporting and mentoring existing students in building strong student-alumni connections.
• Developing and maintaining collaborative relationships with University schools / units to enhance partnerships in engaging the alumni community
• Chairing all home coming events celebrating Alumnus’ achievements, using alumnus achievements as marketing collaterals.
• Overseeing online contents on social media platforms to promote University and its Alumni community
• Developing budgets in planning for programmes for the alumni community including revenue generating activities.
• Create and implement systematic gift giving and targeted philanthropic programmes to advance the University mission.

 

Job Requirements

• Minimum of 5 years of relevant working experience in leadership position working with community, student and/or philanthropic efforts.
• Experience in education sector is important.
• Experience in university advancement and alumni relations is valued.
• A university degree in relevant field.
• Excellent organizational, interpersonal and networking skills are essential.

Job Responsibilities

Student Portal & Alumni Portal (Operational Support)

• To drive an audience-first and data-driven approach to managing creative output for portal and mobile application.
• To provide regular reporting on portal publishing performance, content, volumes and performances.
• To work together with all key personnel in all departments and ensure comprehensive contents are updated and replenished in timely manner. Contents shall focus on enhancing user experience.
• To support efforts to maintain high-quality appearance of websites by enforcing brand and content standards.
• To coordinate UAT sessions and ensure reporting on UAT sessions completed according to Project timeline.
• To consult, train and support team members in using the respective modules of the system.
• To support students, alumni and staff who have issues with logging in, uploading contents and other backend interventions.
• To provide first level support for troubleshooting.
• To maintain and safe-keep all enhancement and discussion documentations regarding the portals.

 Forms Digitalisation

• To support the ITS department in liaising with key personnel in requirement gathering, documentation, testing and publication.
• To plan and execute the digitalization of processes and workflows.
• To advise and assist students in any matters related to digital platform, forms and posters for better student experience.
• To administer the digitalized processes and review the enhancement and failure rates.
• To consult, train and support team members in using the relevant applications and systems including Microsoft products, BPM, and SLIM.
• To coordinate UAT sessions and ensure reporting on UAT sessions completed according to Project timeline.
• To support university projects and initiatives including but not limited to the Digital One Stop Centre.

 SSH SharePoint Intranet

• To ensure access granted to staff, according to permission level
• To manage and administer the permission group

 

Job Requirements

• Degree in Accountancy, Finance, Engineering, Economics or Accounting professional body qualification relevant qualifications
• 2 years of working experience, preferably in Project Management, Audit, or Consultancy
• Strong MS Office skills including Excel, Word and Power Point
• Able to set priorities and work independently with minimum supervision
• Possess strong interpersonal and communication skills in both written and spoken English
• Eager to learn and willing to pursue greater heights of responsibilities
• Requires critical thinking as a significant part of the job

Job Responsibilities

PROGRAMMES LEVEL

1. External Teaching - Prepare appointment letters, prepare invitation letters, prepare schedule of visit, Arrangement of transport and accommodations, check RETH forms, check claims & submission of claims using KUBE
2. Academic Appointments - Prepare coordinators appointment letters, Send PDF letters to the coordinators, Update school coordinator master list, Update Deanery masterlist for HR & Save all files in SharePoint.
3. Budget & Claims - Monitoring of budget and claims, Submission of claims to finance and HR & Update the monitoring in SharePoint.
4. MOH Payments - Prepare student list, prepare letter for MOH, Request for cheque from finance, send all the documents to MOH & Follow up on receipt of payment.
5. Yearly budget submission for all programmes - preparation, compilation, justification, submission through budget system.
6. Conference Budget - Receive conference form, get Dean's approval, update monitoring in SharePoint & submit to HR.
7. Purchasing (FITS) - Getting quotation, getting approval from Dean, get approval email from Deans& Submit all the documents to Purchasing Department by Email.

 

Principal Accountabilities

1. CAC - sending meeting invite, preparation of agenda, formatting of CAC papers, writing of minutes, preparation of follow up documents for FB and Senate and preparation of letters.
2. GPAC - assist the programmes with preparation of agenda, coordination of meetings and event, logistic arrangements, zoom hosting and preparation of minutes.
3. CTNH - preparation of minutes, preparation of correspondence and documentation, assist faculty in charge with budgeting, assist the PIC with the project and supporting in coordination of events and webinars under CTNH.
4. Food Handlers Course - preparation and monitoring of attendance, logistic arrangement for the training, assist trainer/coordinator in correspondence and documentation, preparation of student handouts, result tracking, attendance certificate printing and conducting the course according to the MOHE audit requirement.
5. Online Attendance (DN, NT, NU, BM, MB, DME) - preparation of online attendance template with the sessions, updating of the student leave letters and approval of leave recorded, follow up with student on the absenteeism and all correspondence of teaching and learning session with students.
6. Student Portfolio Assistance
   • Repeat, deferment and withdrawal process - follow up with student, updating monitoring share point record and get approval.
   • Student details verification required by other departments - calling and follow up with student, updating the monitoring and the related departments.
   • Programme admission - follow up on the requirement documentations from students.
   • Mentor mentee - assist in monitoring of mentor mentee reporting records by semester.
7. Supporting the Associate Dean with portfolio - student mobility, research, quality documentations, meetings and correspondences.
8. PGDME ODL & Nursing ODL - coordination of meetings, preparation of papers, preparation of correspondence, writing of minutes and coordination of the programme administrative role.
9. Assist in monitoring, correspondence, follow ups for all the other programme and school related matters.
10. Assist in writing minutes for any other meeting required by the programme or school level.

 

Job Requirements

• Fresh graduate.
• Minimum Diploma in a related field of studies.

Job Responsibilities

• Manage walk-in, call-in and email enquiries with a counselling approach (local and international) via different channels of communications.
• Participate in all marketing activities, road shows, education fairs, school visits and other ad hoc marketing activities.
• Use the CRM software effectively in handling enquiries.
• Ensure enquiries are properly managed to maximise conversion into programme applications.
• Liaise with relevant departments and schools in obtaining the necessary information to effectively answer enquiries.
• Give programme briefing to new staff, or anyone who needs to better understand the programmes for counselling purpose or similar.
• Work closely with Admissions and faculty for latest update on entry requirements, partner universities etc.
• Analyse campaign outcomes in details, draw insights and present results to facilitate decision making for the team.
• Formulate and maintain various reports and dashboards.
• Work closely with the team to ensure marketing campaigns are optimised.
• Any other responsibilities given by the superior.

 

Job Requirements

• Bachelor’s Degree or Professional qualification in Business Studies/Administration/Marketing/Psychology/ Communications or any related field
• Be fluent in English and Bahasa Malaysia and possess good writing and verbal communication skills.
• Fluent in spoken and written Mandarin as well as other local dialects will be an added advantage.
• Strong desire to continuously learn and keep up with changes in the industry
• Willingness to take on work beyond the stated role to meet the business needs.

Job Responsibilities

• To provide admission counselling and also course advisory to applicants in order to convince them to sign up for IMU Programme
• To work with Marketing and Schools to plan and execute conversion events such as workshops, talks to encourage better sign-up rate
• To take part in all Marketing related events for course counselling and advisory
• To conduct briefing and for FIS students and also all prospective students on admissions processes and criteria
• To work with FIS on converting FIS to UG programme effectively

Job Requirements

• 2 to 3 years of experience in the Education industry with sale and marketing background
• Result driven and can work independently
• Computer literate with working knowledge of Microsoft application.
• Good communication skills and strong command in English.
• Able to write in Bahasa Malaysia and speak Mandarin will be an added advantage.
• Good customer relations and pleasant demeanor
• Discipline and work systematically.
• Good in time management, able to multitask and work long hour.
• Independent and meticulous.

Job Responsibilities

• Application Support
  • Assist in 2nd and/or 3rd level support to analyze problem and resolve system and user issues
  • Monitor the problem tickets logs to ensure all issues are resolved within SLA
  • Assess, recommend and implement all relevant software upgrades and bug fixes to ensure system integrity and availability
  • Initiate system and process improvements by studying current functions, workflows and evaluate business needs and technology solutions
  • Conduct deployment and functional training for internal staff and users
• Software Development
  • Participate in technical aspect of software development and enhancement by analyzing requirements, develop, maintain and enhance custom developed application software and scripts to meet the end user requirements.
  • Involve in solution design to analyze impact on system, provide recommendation and solution.
• Business Analysis and Project implementation
  • Project lead / technical lead assist in user requirements gathering, system evaluation, planning and project implementation activities.
  • Monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.
  • Prepares technical reports, user documentation and user training of the software solution.
  • Assist project manager in co-managing the project teams and software vendors.

Job Requirements

• Degree in Computer Science or equivalent Computer Studies.
• Minimum 5 years working experience in system design and development, configuration and deployment.
• Experience in full project cycle implementation
• Experience in application such as Oracle People Soft Student Campus and Financial, and MS SQL Server.
• Knowledge of Share point administration & development is an advantage

Job Responsibilities

• Manage walk-in, call-in and email enquiries with a counselling approach (local and international) via different channels of communications.
• Participate in all marketing activities, road shows, education fairs, school visits and other ad hoc marketing activities.
• Use the CRM software effectively in handling enquiries.
• Ensure enquiries are properly managed to maximise conversion into programme applications.
• Liaise with relevant departments and schools in obtaining the necessary information to effectively answer enquiries.
• Give programme briefing to new staff, or anyone who needs to better understand the programmes for counselling purpose or similar.
• Work closely with Admissions and faculty for latest update on entry requirements, partner universities etc.
• Analyse campaign outcomes in details, draw insights and present results to facilitate decision making for the team.
• Formulate and maintain various reports and dashboards.
• Work closely with the team to ensure marketing campaigns are optimised.
• Any other responsibilities given by the superior.

Job Requirements

• Bachelor’s Degree or Professional qualification in Business Studies/Administration/Marketing/Psychology/ Communications or any related field
• Be fluent in English and Bahasa Malaysia and possess good writing and verbal communication skills.
• Fluent in spoken and written Mandarin as well as other local dialects will be an added advantage.
• Strong desire to continuously learn and keep up with changes in the industry
• Willingness to take on work beyond the stated role to meet the business needs

Job Responsibilities

• Resolve help desk issues including troubleshooting hardware and software issues.
• Develop and documents checklists as knowledge for stake holders reference.
• Recommend procedures and controls for problem prevention.
• Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment.
• Provide L1 & L2 technical and functional support to students and staff.
• Ensure all the tickets are resolved and escalated based on the organization’s Service Level Agreement.
• Ensure that there is sufficient support to clients and provide friendly customer service to IMU group and subsidiaries.
• Ensure that the incident tickets are properly resolved with the root cause analysis and resolution(s).
• Any other tasks as assigned by the Manager.

Job Requirements

• Possess at least a Diploma/ Advanced Diploma in Computer Science, Information Technology or relevant field.
• 3 years working experience in end user support environment would be an advantage.
• Able to provide Remote Desktop support and patch management.
• Experience in Operating systems (i.e. Windows), hardware and software configurations, Office365, desktop virtualization, remote desktop tools.
• Experience and knowledge in basic infrastructure would be an added advantage.
• Experience working with helpdesk ticketing system.
• Good knowledge in programming standards and software and database management, e.g. Web development tools and MS SQL database.

Job Responsibilities

• Involve on the end to end application/software development, including design, implementation, testing and deployment
• Responsible and deliver end to end for programs or products across multiple channels such as web, mobile, desktop, etc.
• Collaborate and work closely with project stakeholders to understand requirements generated by business strategies and operational requirements
• Assist in preparation of technical documentation of project requirements and plan
• Develop web application and data analysis tool for internal application and process automation.
• Technical support to resolve day-to-day application support issues when required
• Implement and assist in proof of concepts of new technologies
• Involve in integration activities across numerous systems within and outside the organization
• Ensuring adherence and compliant of defined policies and guidelines
• Any additional/ad-hoc task as assigned by immediate superior

 

Job Requirements

• Bachelor degree in Computer Science or Engineering, Information Services required
• Minimum of 5 years of hands-on-experience experience in system analysis, software development and implementation experience
• Exposure and knowledge on systems technologies such as C#, ASP.Net,.Net platform, JavaScript, PHP and MySQL and web development
• Experience in implementation using Microsoft PowerBI, SharePoint Online etc will be an added advantage
• Experience and knowledge in low code platforms such as Outsystems, KUBE, Joget, MS Forms or similar will also be considered as an added advantage