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“When we talk about our feelings, they become less overwhelming, less upsetting, and less scary.”
– Fred Rogers

Counselling Services

University life can be compared to starting a whole new chapter of life. This journey’s main twists and turns are centred around self-discovery and self-reliance while you are learning to cope with being away from home, making new friends, balancing personal time, understanding, and meeting the demands of your course.  From time to time, while you are busying coping with these adjustments you may sometimes feel overwhelmed.


Our counsellors are every ready to journey along with you by providing the following services: individual/group counselling, career counselling, educational wellbeing, personal development, referral, and crisis intervention.


Individual Counselling – One on One Session

Humans are naturally social creatures, so talking and communicating with others is one of the primary methods we have for sifting through our thoughts. Unfortunately, we do not always feel comfortable talking to the people in our lives. When we are feeling overwhelmed, our emotions, worries and stresses can seem like too much to unload on a friend or a family member. That is where individual counselling is helpful to attend to your concerns objectively, offering a comforting word, encouraging self-exploration and improving the use of healthy coping skills to help you improve the quality of your life under confidentiality.


Group Counselling

Group counselling can act as a support network for students to feel a greater sense of connection to others and normalizes what they are going through. It provides a valuable space for students to share information about themselves, gain insight into their own thoughts and behaviours as well as learn healthy ways to give and receive support besides getting feedback from others. Some of our group counselling topics include stress management, communication skills, exploring relationship, why worry and enhancing coping skills.


Career Guidance

Choosing a career is an important task and it may not be easy to decide what type of job will be the best fit. In career counselling, counsellor helps you to explore on your skills, strengths, interests, abilities, values, personality, and the career options using various tools.   With better self-understanding and self- awareness, you would be able to make better inform decision of your career choices.

Your Confidentiality is Our Priority

The IMU SDU works within the ethical framework for good practice in accordance with the Malaysia Counsellor Act 1998 (580 Act).


The IMU counsellors are committed to work together to provide professional counselling services to the students adhering to the Counsellors Code of Ethics as set by “Lembaga Kaunselor” (Malaysian Board of Counsellors).

Making an Appointment

As a student of IMU, you can make the appointment via the link in the IMU Student Portal. You will be guided accordingly.


If it is a life-threatening emergency, please call 999 immediately.

Common Myths About Counselling

MYTH #1: Counselling is only for people with serious emotional problems

FACT: Everyone has difficulties at some point in their lives. Being able to ask for help is a sign of maturity, humility, and inner strength.

MYTH #2: Seeking counselling is a sign of weakness

FACT: It takes courage to explore sensitive feelings and painful experiences. Individuals who enter counselling are taking their first steps in resolving their difficulties.

MYTH #3: Counsellors will tell you what to do and how to “fix” your problems.

FACT: Counselling is not a “quick fix” cure to your problems. The counsellor is there to help you explore your feelings, thoughts, and concerns, to examine your options, and to assist you in achieving the goals you set.

MYTH #4: Counsellor cannot understand you unless he/she has had similar experiences or is of the same background.

FACT: Counsellors are trained to be sensitive to and respectful of individual differences, including the specific concerns of students with regard to gender, racial/ethnic, cultural, religious, age, sexual preference/orientation, and socioeconomic issues.
Adapted from HERE.

Frequently Asked Questions

Where is the Self Development Unit (SDU) located?

We are located on the 2nd Floor at Bukit Jalil Main campus.

At Seremban clinical campus, we are located on the 2nd Floor.

Please click on Contact Us. Scroll down to know more about our location.

What are your working hours?

Bukit Jalil Main Campus: 8.30am – 5.30pm

Clinical Campus: By Appointment only kindly email us at [email protected]

Please click on Contact Us for the contact details.

Who can utilise the Counselling Service, and what is the cost of this service?

The counselling service is free of charge for all IMU students and for 6 sessions for IMU Alumni after graduation.

How do I make an appointment?

Please email us at [email protected]

What is your policy on confidentiality?

Counselling sessions held at Self Development Unit or any other settings within the University are confidential to both the student and counsellor.  Only in exceptional circumstances, the counsellor may take direct action to break confidentiality with or without the student’s consent if necessary, where, in the counsellor’s professional judgement:

    • There is a risk of serious harm to the student and/or others.
    • The student is below the age of eighteen years is being harmed or abused as defined by the Child Act 2001(Act 611).
    • A counsellor can be required by a court of law to provide information, although this situation is very rare. However, this will be fully discussed with the student first and he / she will be involved in the process, so that any resulting action is taken with his / her full knowledge.

How long is one session?

One session is 60 minutes.

How may I support a friend or family in need?

You are welcome to consult the counsellors on how to support your friend or family in need. Please click on Helping Someone in Need for more information.

If it is a life threatening emergency, please call 999 immediately.